Signs That You May Have Hidden Water Damage in Your Home

12/6/2023 (Permalink)

Identifying signs of water damage to your home sooner rather than later can make a difference in lessening the damage and the costs to repair and restore your home back to normal. SERVPRO technicians are ready 24/7 to respond quickly to floods, burst pipes, and other mishaps, saving time and money by getting to the job site faster. By identifying and treating problems earlier, we can help to prevent situations such as mold growth and severe oxidation from causing damage to the structural components of your home. Here are a few signs that may indicate water damage in your home.

Discolored materials

Many materials common in homes show water damage through discoloration. Pigments used in fabrics, paints, flooring, ceilings, and other surfaces can change color when they come in contact with water. The shape, spread, and specific color of these spots can vary depending on how much water has been released, and what materials it has already come in contact with. One of the most destructive processes in a water-damaged home is color bleed from one fabric to another, but a call to SERVPRO can help to avoid color bleeding by addressing issues as quickly as possible.

Unusual or musty odors

Several complications of water damage can create unusual and off-putting odors, sometimes very soon after the damaging water incident happens. Oxidizing metals, freshly soaked wood, and other materials, and long-term mold growth can all create unique and pungent odors in your home. While smells can be useful to identify a problem, you don’t want them around forever! That’s why SERVPRO technicians use multiple deodorization methods to rid your home of any unwanted smells. If you notice an unusual smell in your home, call the pros to get the problem handled quickly!

Dripping or other water sounds

Unusual sounds behind walls and below floors could be indicative of a water leak or other plumbing issue in your home. Drips may be obvious when you hear them but be alert for other unusual sounds as well. Water at high pressure inside pipes in your home can create unique sounds when something is amiss. It might be a whooshing sound or even a hum. If you hear anything unusual behind those walls, give us a call!

SERVPRO helps homeowners who experience water leaks, floods, and other disasters in their residences, helping get their homes back to normal. 

From Carpets to Catastrophes, SERVPRO is Here for All Your Commercial Cleaning Needs

8/31/2023 (Permalink)

SERVPRO is here to restore your property from fire, storm and water damage, but did you know that SERVPRO also offers many other clean up and restoration services?

• Mold Mitigation and Remediation - SERVPRO professionals are here to control and remediate mold contaminating your property and threatening your safety. 
• HVAC Cleaning - We can inspect your HVAC system and restore it to peak energy efficiency to improve indoor air quality.
• Crime Scene, Biohazard and Vandalism Cleanup - SERVPRO technicians are trained to safely and efficiently clean biohazardous substances and waste for proper disposal. 
• Contents Claim Inventory Service - We provide itemized, area-by-area inventory for storage during job completion or in cases of hoarding.

If you need a job done right and done quickly, call SERVPRO for all your commercial cleaning needs.

Commercial Restoration

8/21/2023 (Permalink)

SERVPRO offers a variety of cleaning and restoration services for businesses both large and small in nearby communities.  Our team is available 24 hours a day, 7 days a week, to respond to your emergency business damages, including sewage backups, water damages, and flooding occurrences.

When disaster strikes, our team responds as quickly as possible, working to mitigate the severity of damages, lessen the amount of time your business flow is interrupted, and begin getting your building back to its preloss condition.  Our top priority is to deliver the highest caliber of service, not only providing a full line of water, fire and mold damage remediation options, but also working with your insurance company to help alleviate the stress of the damage situation.

SERVPRO Large Loss Response Team, along with the backing of over 1,700 franchises nationwide, has the training, equipment, and expertise to handle any size commercial loss.  We have worked with a variety of local business owners, from small restaurants to multi-unit condominiums, and are Here to Help you and your business in your time of need.

How to Minimize Hail Damage

8/16/2023 (Permalink)

SERVPRO strives to put our customers at ease, guiding them and supporting them through the STORM emergency process while providing education and knowledge on how to best navigate the situation. 

Hail storms can strike without much warning, leaving you with little time to react. Being prepared in advance and knowing what to do can help you stay safe while keeping damage to a minimum. Consider signing up for local weather alerts, which deliver warnings when hail storms are approaching your area.

How to Minimize Hail Damage

• Large hail can shatter windows. Closing the drapes, blinds or window shades can help prevent the wind from blowing broken glass into your home or buildings.
• Whenever possible, park your vehicles inside a garage or under a carport.
• Patio and lawn furniture can be dented, broken or even shattered by hail. Move these items indoors or under a covered area when not in use.
• If you have plans to replace the roof covering on your home or business, consider using impact-resistant material if you live in a hail-prone area. 

Smoke Damage Tips

8/10/2023 (Permalink)

If your home or business suffers a fire, you may be at loss on what steps to take next. The following tips may help reduce damage and increase your chances of a successful restoration.

Do:

• Limit movement in the property. It helps prevent soot particles from becoming embedded into your carpet and upholstery.
• Keep hands clean. It could further soil upholstery, walls, woodwork, etc.
• Cover upholstery, rugs, and carpet traffic areas by placing dry, colorfast towels or old linens on them.
• If electricity is off, empty refrigerator/freezer. Clean completely and prop open doors to help prevent odors.
• Change HVAC filters; leave system off until a trained professional can check them.
• Cover air registers with cheesecloth. Tape double layers to prevent soot particles from getting in or out of the HVAC system.
• If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.

Damage from a Leaking Toilet

8/2/2023 (Permalink)

A toilet leaking or overflowing can lead to water damage and possible containments in your residential or commercial space. A situation like this requires swift action and the right team doing the job. Luckily, SERVPRO offers emergency services 24 hours a day and is committed to making a fire, water or storm disaster “Like it never even happened.”   

There are various reasons why a toilet may leak, and steps should be taken immediately to prevent further damage. The supply line, which brings new water into the tank and is part of the flush mechanism, may become worn or cracked which leads to leaking. A malfunctioning flapper or valve could also be the culprit. If this happens in your property, make sure to turn off the water supply to prevent further damage. This can be found behind the metal supply line with the valve near the wall's connection point. Then, remove all the water from the tank.   

Our SERVPRO team has the skills needed to handle a job of this type. We are able to safely clean an affected area and restore it after damage. We are here to help!

Sewage Backup

7/3/2023 (Permalink)

I was in the kitchen when I heard my little daughter say “uh oh” upstairs. I discovered the upstairs toilet was overflowing, and I couldn’t get it to stop. In the short time it took the professionals from SERVPRO® of Plainfield/Naperville South to arrive, my upstairs was flooded with sewer water. The SERVPRO team explained that the water was contaminated, and they worked quickly to extract the water and decontaminate and dry the area.  

Category 2: “Gray Water”

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category two water may include washing machine overflow, toilet overflow with some urine but no feces, or dishwasher overflow.

• May contain bacteria and viruses
• Can quickly degrade into category three if left untreated

Category 3: “Black Water”

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

Call Us Today!

When you need help cleaning and restoring a sewer back up in Bolingbrook, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians ready to assist you 24-hours a day. Call us today at 630-369-9710.

Mold and Your Duct Work

6/30/2023 (Permalink)

HVAC and Mold

Why is HVAC mold so common? Well every time it encounters an area with high humidity levels and warm temperatures it wants to party. These conditions occur during both heating and cooling the system. Improperly sized units can cause a system to work harder producing an excessive amount of condensation resulting in standing water in the lines. This creates an environment for mold to develop which will blow spores throughout your home every time your HVAC is turned on.

How to Prevent?

1. Changing your air filters monthly.
2. Inspect for any cracks or leaks regularly.
3. Routine cleaning of pans making sure to drain any excess water.
4. Routine duct cleaning.

SERVPRO is highly trained technicians to provide duct cleaning a preventative in HVAC mold.

HVAC and Mold

1. Why is HVAC mold so common?
2. Well every time it encounters an area with high humidity levels and warm temperatures it wants to party. These conditions occur during both heating and cooling the system. Improperly sized units can cause a system to work harder producing an excessive amount of condensation resulting in standing water in the lines. This creates an environment for mold to develop which will blow spores throughout your home every time your HVAC is turned on.

How to Prevent?

1. Changing your air filters monthly.
2. Inspect for any cracks or leaks regularly.
3. Routine cleaning of pans making sure to drain any excess water.
4. Routine duct cleaning.

Fire Restoration Pack-out:101

6/28/2023 (Permalink)

We provide services for our clients to take their SERVPRO experience to the next level. Our team goes above and beyond so that our clients don’t have stress more than necessary. A fire restoration pack-out is when our team takes the contents from the client, and they will clean and deodorize them. Our team works to restore the preloss condition. Once that level is achieved, they will pack up the contents, store them, and deliver them back once the owner accepts them. SERVPRO offers this service because we can recognize the importance of having sentimental items during a difficult time.

Pack-Out Inventory

When we obtain contents from a client after performing a pack-out, we generate a complete list of all the contents. This list contains the item's condition when received and other information to help protect the client’s property and reduce contractor and insurance company liability. One of our content technicians will document the condition when obtained and restore the preloss state when observing the contents. When boxed/canned foods encounter heat from the fire, they must be appropriately documented before it gets disposed of.

Attention to Detail

As a company, we hope that your or your family will never need our services. Still, there are so many unpredictable factors that we can’t control. With that being said, if you are ever in need of a pack-out service or any assistance, please call our SERVPRO of Plainfield, Shorewood and SERVPRO of Naperville South office at 815-436-5735.

Lightening Issues

6/27/2023 (Permalink)

Shorewood Residents Need to Know

SERVPRO® of Plainfield/Naperville South responds to storm damage emergencies in Shorewood throughout the year. According to the National Oceanic and Atmospheric Administration (NOAA), there is no safe place outside when thunderstorms are in the area. Here are some safety tips from the NOAA to stay safe during a thunderstorm:

• If the sky looks threatening or if you hear thunder, get inside a safe place immediately
• Once inside, avoid contact with corded phones, electrical equipment, plumbing, and windows and doors
• Wait thirty minutes after the last lightning or thunder before going back outside

Remember, it is your behavior when thunderstorms are in the area that determines your personal risk of being struck by lightning. When thunder roars, go indoors!

Lightning victims

If someone is struck by lightning, they may need immediate medical attention. Lightning victims who carry an electrical charge are safe to touch. Call 911 and monitor the victim. Start cardiopulmonary resuscitation (CPR) or use an Automated External Defibrillator if needed.

Call Us Today!

When your home or commercial business experiences storm damage, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24-hours a day in Shorewood. Call us today at 630-369-9710. We’ll restore your storm damage, “Like it never even happened.”

Commercial Services Spotlight: Property Management

6/22/2023 (Permalink)

When disaster strikes your commercial property, we know that your goal is to return your commercial facility to its preloss condition as soon as possible while minimizing disruptions to your business activities and your tenants’ daily lives. At SERVPRO we have the experience, equipment and manpower to handle commercial losses of any size. We have over 30 years of experience in Illinois and have restored many commercial buildings, including:

• Multi-Level Commercial Buildings
• Multi-Tenant Facilities 
• Small Office Buildings
• Shopping Malls 
• Apartment Complexes
• Hotels
• Industrial Facilities
• Mixed-Use Properties

Call us anytime day or night at 630-369-9710 and the cleaning and restoration specialists at SERVPRO of Plainfield, Shorewood and SERVPRO of South Naperville will be ready to help! 

What To Do Immediately After A Home Fire

6/17/2023 (Permalink)

In the scary aftermath of a housefire, it's hard to know what to do first. While waiting for help to arrive, safety should be your number one concern. 

• Assess whether it’s safe to stay in the house.
• Look out for electrical and “slip and fall” hazards.
• Only attempt activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!
• If safe to enter, and weather permits; open windows and doors to “air out” structure and reduce smoke odors.

We understand you have many questions about what to do next. The restoration professionals at SERVPRO has the experience and training needed to assess your situation and help you through the process of returning your property to its preloss condition. Call us anytime day or night at 630-369-9710.

Is It Safe To Stay in My Home After a Water Damage?

6/7/2023 (Permalink)

When customers call us after their home has been damaged by unwanted water, one question we often hear is how safe is it to remain in the home? There are several factors to keep in mind in the immediate aftermath of a water damage situation. What is the source of the water? Water that has come from a broken sewer line or an unknown source should be considered contaminated and is not safe to touch or handle without taking proper safety precautions. Standing water in and around your home, no matter the source, can be dangerous and pose the risk of electrocution as electrical outlets and appliances may still be live.  If your home has experienced unwanted water, call the restoration professionals at SERVPRO. Our technicians will be on site quickly to help create a plan of action to get you and your family back in your home and make your property "Like it never even happened."

Catastrophic Restoration Specialists

3/31/2023 (Permalink)

When your commercial property is suddenly hit with damage due to a storm, flood, fire or other disaster, it can leave you, your employees and customers in shock. It’s important to know that you have professional large-loss specialists to handle the restoration process as quickly as possible so that you can get back to business. SERVPRO’s Disaster Recovery Team is an elite team of highly trained technicians. We’re strategically located and prequalified to respond Faster to any size disaster.  

Your Business and Water Do Not Mix

3/27/2023 (Permalink)

No matter the cause of flooding, water damage can have a detrimental effect on your commercial building. Whether a pipe burst in a bathroom overnight or floodwaters from torrential rains caused your building’s basement to flood, you may believe that since the damage is already done, there is no rush to have the water drained. However, floodwater can cause damage quicker than you might think, and there are several benefits to having it removed as soon as possible.

1. Mold Can Form Rapidly After a Flood

The environment indoors changes quickly after a flood. Water might be absorbed by carpeting and drywall, which can increase a room’s humidity. In fact, humid conditions can contribute to mold growth and cause this fungus to grow as soon as 24 hours after a flood. Having a professional water damage and mold remediation company come in right away to drain away flood waters and perform mold cleanup may reduce overall repair costs.

2. Humidity May Warp Wood

After a flood, the humidity that builds indoors can cause any wooden building materials to warp if mitigation does not take place within at least a day or two. If standing water is not removed, it can increase the amount of water vapor in the air and cause considerable damage to wooden furniture, molding or flooring. It is wise to remove furniture as soon as it is safe to do so and store it in a cool, dry room, away from sunlight, until affected rooms are repaired and restored.

3. Clean Water Floods Can Cause Damage

If flooding in your building was caused by a plumbing mishap, the results can be just as detrimental. For example, if a pipe burst in the break room, the water can affect electrical systems and equipment or short them out, which can increase the risk of fire. Draining away standing water can reduce these potential hazards.

Flooding in your commercial building can create a variety of problems for you as a business owner. However, whether the flooding was caused by a pipe burst or by a storm, acting quickly can prevent the worst of the damage and lower repair costs. SERVPRO is always here to help! We are here to make it "Like it never even happened," for you!

We Can Help You With Your Storm Damage

3/22/2023 (Permalink)

When disaster happens you can depend on SERVPRO to have the resources you need. We don't tell our customers that call in that we are too busy. We are Ready For What Ever Happens! We have the training, equipment, and vehicles ready to head out whenever the time calls to help our community. Our team of trained professionals helps with mitigation to reconstruction. We give you information and tips to help minimize damage and keep the storms away. We can't stop a storm or tornado from happening, but we are here to help when it does. Take the time now while there is no threat of rain to prepare for future storms.

Why Do You Need to Act Fast?

You need to act quickly when storm damage strikes. The cleanup process should begin as soon as possible because the longer you wait, the more damage will result. Our Certified Technicians with our IICRC Team will perform every step to get you back on track!

Appliance Fires

3/8/2023 (Permalink)

Most of us use household appliances on a daily basis. After all, these machines help to improve our lives with convenience and efficiency. Whether it be a washer and dryer, stove, dishwasher, refrigerator, or other cooking appliances, these items are used routinely. Although convenient, these machines can often malfunction and lead to home or apartment fires. Even so, these fires often happen while a homeowner is away and leaves an appliance running or leaves a cooking appliance unattended. SERVPRO can be there to restore a commercial or residential property following fire and smoke damage and is always Here to help. To prevent a possible fire due to a household appliance and protect your property, here are three things you can do.  

1. Never leave an appliance running while away. Coming home to clean dishes from the dishwasher may sound nice after being away, but electrical issues may stem from heating elements which can cause fire. 
2. Do not overload your washer or dryer, and always make sure to clean out the lint trap. 
3. Never leave heated cookware on overnight such as crockpots. Use of these appliances should be supervised in case of a heating element or wiring malfunction.  

Damage from a Leaking Toilet

3/1/2023 (Permalink)

A toilet leaking or overflowing can lead to water damage and possible containments in your residential or commercial space. A situation like this requires swift action and the right team doing the job. Luckily, SERVPRO offers emergency services 24 hours a day and is committed to making a fire, water or storm disaster “Like it never even happened.”   

There are various reasons why a toilet may leak, and steps should be taken immediately to prevent further damage. The supply line, which brings new water into the tank and is part of the flush mechanism, may become worn or cracked which leads to leaking. A malfunctioning flapper or valve could also be the culprit. If this happens in your property, make sure to turn off the water supply to prevent further damage. This can be found behind the metal supply line with the valve near the wall's connection point. Then, remove all the water from the tank.   

Our SERVPRO team has the skills needed to handle a job of this type. We are able to safely clean an affected area and restore it after damage. We are here to help! 

Don’t Forget That We Clean Carpets!

2/27/2023 (Permalink)

SERVPRO is a trusted name in carpet cleaning services. You may not know that, because we are known for being the number 1 choice in cleanup in restoration. 
Your home or business carpets get the most use and abuse. You can keep your carpet looking good for years with carpet cleaning services from SERVPRO.

A professional carpet cleaning can remove deep down dirt and grime to keep your carpet looking it’s best and extend the lifespan. Our technicians use their knowledge and experience to clean the dust, dirt, pet hair and daily traffic from your carpet or upholstery. We use a variety of cleaning methods that is tailored to each situation. Our goal is to clean and restore your carpet to its original appearance. 

Driving In A Storm

2/22/2023 (Permalink)

Since we are entering into spring showers and severe storm weather season, here is a refresher on driving in the rain!

Did you know nearly half (47%) of all weather-related car accidents — more than 700,000 a year — are due to rain? Read below for our tips on how to drive safely in the rain.

Here are 10 tips for driving in the rain:

Step 1. Exercise caution. Engine oil and grease build-up on roads and highways over time, and when combined with precipitation, you’ve got the equivalent of an automotive Slip ‘N Slide.

Step 2. Slow down. Wet pavement causes tires to lose traction and vehicles become more difficult to handle.

Step 3. Use headlights. Always use headlights in the rain – even if it’s just a sprinkle. Headlights help you see and be seen in wet weather.

Step 4. Keep your windshield wipers in tip-top shape. Summer can wreak havoc on your blades, so get them checked before fall’s showers arrive.

Step 5. Defog your windows. Precipitation can cause your windshield to quickly fog up, so use the front and rear defrosters to maximize visibility.

Step 6. Avoid pooling water. By splashing through puddles you can impair your vision and other drivers’. Additionally, standing water often shields potholes and debris from view and it can reduce the effectiveness of your vehicle’s brakes.

Step 7. If your car begins to hydroplane, do not brake or turn the wheel abruptly as this may cause your vehicle to go into a skid or spin. Take your foot off the gas and keep the wheel straight until your car reclaims traction.

Step 8. Increase your following distance. Slick roads, wet brakes and reduced visibility can lead to collisions. Give other vehicles plenty of room and brake early with reduced force.

Step 9. Don’t use cruise control. It can cause your car to accelerate when hydroplaning and reduces driver attentiveness.

Step 10. Drive in the tracks of the car in front of you. This allows the vehicle ahead to displace any standing water that’s on the road.

By employing these safe driving techniques you can keep yourself and your passengers safe during spring drizzles and downpours. Rainy roads can be dangerous, but if we all slow down and use extra caution, rainy days might actually be a little brighter.

Smelly Office?

2/21/2023 (Permalink)

How many times have you walked into the kitchen at work and it smells like burnt death?  Someone cooked something that lingers but you are pretty sure they cooked up some sort of roadkill or tried to burn the building down.  Did you know that SERVPRO can get rid of those and many other smells for you? 

Trained Experts

As experts in deodorization, SERVPRO Professionals are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other shortcuts don't work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contacts any surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor-removal products.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

Fire and Smoke Damage Do's and Don'ts

2/15/2023 (Permalink)

While fire damage restoration is better left in the hands of professionals, there are some things you can do on your own. Take note, however, that DIY fire restoration is something you want to do only when the severity of the fire and smoke damage is small.

Fire damage can be a devastating experience both for home and business owners. Fire damage is difficult to overcome and repair, but there are simple things you can do to motivate the process. When you’re wondering what to do after a fire, here’s a look at things to do (and things not to do) during the fire restoration process.

DOS FOR FIRE DAMAGE RESTORATION

Your checklist for after a fire should contain certain non-negotiable tasks, including:

• DO contact a certified restoration specialist: Make sure you immediately contact a certified fire and smoke restoration professional for remediation services.
• DO turn off utilities: Turn of water, electricity, gas, and any other utilities until a professional can evaluate if any of these systems were damaged during the fire.
• DO break out the vacuum: A professional should provide service, but you can enhance the professional’s chances of success by doing the first pass on your own. Use a vacuum with a brush attachment and go over your upholstered furniture. Your furniture will look better as soon as the soot is removed. Also, cover your furniture with a sheet if you need to sit on it while waiting for professional help. This will prevent the soot and ash from grinding into your upholstery.
• DO address your carpets, floors, and countertops: Give similar treatment to your carpets. Vacuum them for an immediate and superficial improvement over the damaged state. It will help prevent soot from grinding deeper into the carpet’s roots. Countertops and hardwood floors should be wiped clean to prevent the soot from deeply staining and clinging to the surfaces.
• DO check your appliances: Your utilities should be off. Make sure to empty your freezer and refrigerator, and leave the doors open to prevent mold and mildew. Likewise, winterize your plumbing and drain your hot water heater and boiler. In the absence of heat during the fire damage restoration process, fluids can freeze and cause burst pipes and other damage.
• DO take care of pets: Remove pets from your fire-damaged home. Lingering soot and smoke can be harmful to them.

DON’TS FOR FIRE DAMAGE RESTORATION

Your checklist should also include several things to avoid at all times, including:

• DON’T use your AC, heater or electronics: Wait until a professional arrives on the scene — same with electronics like the television, computers and DVD players. Turning on electronics can create greater damage.
• DON’T clean walls or clothing: Also, do not clean walls, ceilings and other similar surfaces, and wait to clean your clothing and similar garments. A professional should examine them first and provide advice.
• DON’T eat leftover food: Never eat anything that was in the home during the fire. It is most likely not safe to consume due to contamination from smoke, soot, or contaminants introduced to the environment when the fire was being extinguished.
• DON’T wipe away powder from extinguishers: Forgo trying to clean up any staining from the powder discharged by a fire extinguisher. It is best to let professionals guide the cleanup of these areas.

ALWAYS CALL AN EXPERT

If you’re wondering what to do after a fire, it’s always tempting to start the cleanup process immediately, and do as much as possible. The best course of action is to hire a certified professional, like those at SERVPRO, to provide expert knowledge and service. The situation requires specialized tools and knowledge that only a professional can provide. A trusted professional will offer an after-fire checklist that will help speed along the fire and smoke damage cleanup process. Consulting a professional will help you restore your property back to like-new condition as quickly as possible.

Why is there water in my basement?

2/6/2023 (Permalink)

You walk down to the basement and turn on the lights — and you see water coming in. This is a challenge that is most likely to occur during springtime, so don’t be surprised if you have this experience in March, April or May when the weather is rainiest. This can happen in an unfinished basement, but cleanup and the related challenges are even more intensive when you have a wet basement that’s also finished with wet carpet, wood or tile.

When you do have water coming in a basement, it is important first to identify the reason for a wet basement floor — which will help you prevent it from happening again. It is equally as important to know how to clean up water in a basement so there’s no lasting damage.

REASONS YOU SEE WATER IN YOUR BASEMENT

When you have water coming in a basement, there is a long list of places to check for the leak. Here is what you should look for first:

• Window Well: It is always nice to have windows in your basement, so you can enjoy a little bit of natural light. Groundwater and rainwater can accumulate, though, and make it more difficult for the integrity of your window wells to hold up. Examine your window wells for signs of leaks, and also check your gutters and downspouts. Overflowing gutters and downspouts can often lead to leaky window wells as water collects around the foundation of your house.
• Honeycomb: If poorly mixed concrete was used to create your basement walls, honeycomb-like air pockets could form and allow water to leak in. You should be able to see these honeycomb formations, and they are relatively easy to treat as part of your basement waterproofing process.
• Water Pipe Conduits: Water pipes need holes to get into your basement. These holes are typically sealed with a water plug, but those plugs only go so deep — about two inches on average. There may be a gap between the plug and the opening that allows for water to gather and leak into your basement.
• Floor Drains: Water backups related to your own drain system or even the municipal water supply may lead to flooding up through your floor drain. Your basement’s waterproofing system should include a filter that draws this type of water away from your home. If you have one, and you are still experiencing water backups in your basement, it may be time to have the system serviced and checked for problems.
• Wall Leaks: This is a challenge mostly in older homes. Water gathers in low spots after the soil settles over time. This lower settling level allows for water to begin leaking over the top of the wall of your basement. Water may also leak in through cracks in the middle of your walls, which is one of the more severe basement leaks. Middle-of-the-wall leaks appear because of massive pressure buildups in the ground and water pushing against the wall over time.
• Sewer Pipes: Smaller sewer pipe leaks are the most difficult to deal with because they can go undetected for so long. You may first notice a sewer pipe leak of this variety by seeing stains on walls below the drain, ceiling staining or even signs of mold formation.
• Floor Cracks: Basement floor cracks are often the result of a home settling over time. As your home settles, water begins to collect in spaces underground, applying pressure to your basement floor. Water can then leak into your basement through these cracks, or it can even enter as humidity that creates mold and mildew.
• Sump Pumps: Sump pumps can fail for a number of reasons, including but not limited to poor installation, maintenance needs, clogged or frozen discharge lines, power failure, etc. A backup sump pump can help prevent leaking in most cases.

WHAT TO EXPECT WHEN YOU CALL A PRO

A professional can arrive at your home, assess the damage and make recommendations about the best course of action. A professional also has the experience and tools needed to navigate the situation safely and ensure you get the quickest, most effective solutions for your unique situation. Not only will SERVPRO know how to dry a wet basement, but they can also provide solutions that help prevent future issues and long-term damage.

24 Hour Response. Here to Help.

1/27/2023 (Permalink)

Here at SERVPRO of Plainfield, Shorewood and SERVPRO of Naperville South, we are available 24 hours a day for water emergencies, large or small. So, when you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand when you call, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration as the cornerstone of our business.

When you call, you can expect several questions from us regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO of Plainfield, Shorewood and SERVPRO of Naperville South technicians may be needed.

Here are some of the questions you may be asked:

              Your name and contact information

              Your insurance information (if applicable)

              The street address of the water-damaged home or business

              When did the flooding or water damage occur?

              What caused the water damage (if known)?

              Is there electricity available (on-site)?

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Storm Damage Tips

1/19/2023 (Permalink)

Storms can occur with little warning in Illinois and have devastating effects on your home or business. If your property has been damaged by a sudden storm, follow these helpful tips to minimize damage and keep your family safe: 

What To Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Call the restoration specialists at SERVPRO of Plainfield, Shorewood and SERVPRO of Naperville South if you have experienced storm damage. We will respond quickly and begin the process of expertly restoring your property. We are available 24 hours a day, 7 days a week at 630-369-9710. 

Moisture Control Is The Key To Mold Control

1/14/2023 (Permalink)

Did you know one of the most effective ways to limit mold is to mitigate water damage as quickly as possible? "Moisture control is the key to mold control. When water leaks or spills occur indoors-act promptly. A prompt response (within 24-48 hours) and thorough clean-up, drying, and/or removal of water-damaged materials will prevent or limit mold growth." Quoated from OSHA 

Water extraction to remove excessive amounts of water followed by fast, thorough drying of the structure and contents is important in preventing mold growth. In the event mold remediation is required, SERVPRO will perform mold remediation work according to industry standards. 

Removing Moisture from Materials

1/10/2023 (Permalink)

When our crew approaches a water job, we evaluate many different variables. All of which are very important, but there are two variables that we look at the most: type of material and the degree of wetness. This means that we will evaluate each material's permeability, the ability for water to pass through the material, dampness, the moisture movement. The liquids will be presented in one of these forms.

Surface Water

Like the name, you can find this type of moisture on the material's surface. It is a visible liquid and can evaporate. When mitigating this type of moisture, you must remove the moisture using mechanical extraction. The next component needed to be addressed: airflow, which helps control temperature and humidity, which helps evaporate any remaining moisture.

Free Water

Unlike surface water, the name of this absorption doesn't give you many clues on how to find it in a material. Before the moisture can form a chemical bond to the material, free water happens. You can find this type of moisture in cavities, open pores, and other air spaces within the material. When mitigating this form of moisture, you will want to use lower humidities and warmer temperatures. By maintaining these factors, you ensure that the moisture is going to evaporate.  

Bound Water

More work is needed to fully mitigate this type of moisture material as this form is when the moisture has made chemical bonds. You will have to release it to get the moisture out of the material when this happens. Unlike the other categories, controlling the airflow won't help remove the chemical bonds. The moisture will dry fastest when it is warmed. The essential factor to keep in mind is maintaining the surrounding humidity. Keep in mind that this type will take the longest to dry out of all categories.

This is why you should hire our team of professionals here at SERVPRO because we know what to look for. We evaluate each material to create a precious course of action to provide results and restore to the preloss condition. 

Emergency Fire Damage Tips

1/5/2023 (Permalink)

Emergency DOs AND DON'Ts

These emergency tips will assist you in taking proper action until a  SERVPRO of Plainfield, Shorewood and SERVPRO of Naperville South Professional arrives. Follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration.

• Limit movement in the home to prevent spot particles from being embedded into carpet and avoid tracking
• Keep hands clean. Soot on hands can further soil upholstery, walls and artwook.
• If electricity is off, empty freezer and refrigerator completely and prop door open to help prevent odor.
• Wipe soot from metal kitchen and bathroom faucets, trim and appliances.

• Don't attempt to wash any walls or painted surfaces without first consulting your SERVPRO of Plainfield, Shorewood and SERVPRO of Naperville South Professional.
• Don't attempt to shampoo carpet, rugs or upholstered furniture without consultation.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without first consulting with an authorized repair service. 

If your home or business has been affected by fire, call SERVPRO of Plainfield, Shorewood and SERVPRO of Naperville South.

How Can We Help Your Small Business?

1/5/2023 (Permalink)

Did you know that as many as 50% of businesses may never reopen after a disaster? A fire, smoke or water damage can be devastating to small businesses. While no one can predict when disaster will strike, business owners who have a plan in case of emergency are better prepared to get their business up and running with less cost and less interruption. At SERVPRO we have the expertise to create a step-by-step plan for you and your employees in case of a disaster. This Emergency Ready Profile (ERP) is created for you at no cost and offers the following:

• A no cost assessment of your facility.
  This means there is no need to allocate funds, giving you a great value at no cost.
   
• A concise Profile Document that contains only the critical information needed in the event of an emergency.
  It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
   
• A guide to help you get back into your building following a disaster.
  This can help minimize the amount of time your business is inactive by having an immediate plan of action.
   
• Identification of the line of command for authorizing work to begin.
  This saves time so we can begin the work of mitigating the damage which can save you time and money.
   
• Provides facility details such as shut-off valve locations, priority areas and priority contact information.
  Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

24 Hour Response. Here to Help.

11/29/2022 (Permalink)

Here at SERVPRO of Plainfield, Shorewood and SERVPRO of Naperville South, we are available 24 hours a day for water emergencies, large or small. So, when you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand when you call, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration as the cornerstone of our business.

When you call, you can expect several questions from us regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO technicians may be needed.

Here are some of the questions you may be asked:

              Your name and contact information

              Your insurance information (if applicable)

              The street address of the water-damaged home or business

              When did the flooding or water damage occur?

              What caused the water damage (if known)?

              Is there electricity available (on-site)?

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Handling your Commercial Property with SERVPRO

11/25/2022 (Permalink)

There are over 21 million commercial establishments in the United States, occupying 4.9 million buildings. These buildings cover over 72 billion square feet or 1.6 million acres. The U.S. adds about 1.6 billion square feet per year—nearly 110,000 buildings annually, or roughly half-a-million buildings every five years. The sheer magnitude of annual growth in commercial real estate is astounding.

How are you planning on protecting your property?

Most companies attempt to treat a commercial project like a “really big house”, which is a big mistake. Calling and hiring a restoration company without the right education or credentials can cause further damage and business interruption.

With residential homes, the primary purpose is to house a family, whereas commercial structures have a variety of uses and functions. All these factors can affect the restoration process. 

Commercial facilities, if they are greatly impacted by damage, require more time for scoping, planning, and estimating. Additional square footage affected raises the requirements of the commercial project, meaning additional management staff, labor, equipment, and supplies will be needed.

At SERVPRO, we have a highly trained, experienced, and certified team, able to handle all your property damage needs. Our staff receives ongoing training from our corporate training facility to meet and exceed IICRC industry certifications. This ensures we provide the proper assessment and repairs.

When your property is the victim of a disaster or damage, such as water and fire damage, fire and smoke damage, or storm damage, every minute counts to minimize the effect on your building.

Every time we enter a commercial large loss project, we focus on the differences that occur in a commercial building over a residential home. We consider how our communication, planning, and even our conversations might have to be altered to provide the highest level of customer service on a commercial restoration project when speaking with either an owner or property management team.

Our cleaning and restoration team can provide support from water damage cleanup and water damage restoration to fire damage repairs and mold remediation services. As a locally owned and operated facility, we provide commercial cleaning services, residential cleaning services, biohazard cleanup, carpet cleaning, air duct cleaning, mold removal, and more.

When you have a disaster or water emergency call us at SERVPRO, your trusted leader for restoration services, 24 hours, 7 days a week to restore your home or business. We are centrally located, and you will receive an immediate response. Faster to any size disaster. Make it "Like it never even happened."

After The Storm

11/22/2022 (Permalink)

This past summer and heading into fall has been quite a wet and stormy one and with that comes weather related injuries and fatalities. This is why it is important to educate both you and your family about post-storm safety.

Immediately after a storm where there was heavy rain, strong damaging winds, and lightening consider the following:

• Do not let children play near storm drains. Every year children are sucked into storm drains and carried away.
• Do not touch metal objects outside, there may be power lines down on the object which energizes the object. This could be a fence, guard rail, or baseball stop.
• Do not touch or pick up any wires that you see either laying on the ground or hanging low. They may be energized or could become energized at any time.
• Do not walk in flooded basements if your power is still connected. You could become electrocuted should water make contact with an electrical source.
• If your home is out of electrical power, use extra caution when using candles for light.
• Be careful using a gas powered generator which could cause Carbon Monoxide poisoning if not vented properly.

Empty Houses Are A Breeding Ground For Mold

11/16/2022 (Permalink)

Vacant homes can be breeding grounds for mold growth. Quite often we are called to a vacant home that is up for sale or the renter has moved out. The realtor/rental agent has come to show the home and finds mold growing on the walls. Mold can be seen growing most often in the upper wall locations, though it is not unusual to see growth at the lower wall levels as well. Closets that have been closed will quite often have the worst mold growth, partly because they are dark and mold loves the dark.

What could cause this? No broken water lines are found, the water is usually turned off to the home. Sometimes the HVAC system is off and that is the source of the problem. Having the heating and air turned off creates a high humidity level in the home. When the HVAC system is off there is no airflow circulating in the home therefore the air becomes stagnant. This is the perfect scenario for mold development.

Here are some tips on preventing mold issues in vacant homes:

• Always keep some heat and air running in the home. Set temperature so heat or air runs periodically during the day.
• Open closet doors to allow for airflow and light to enter.
• A ceiling fan left on low can help circulate the air in the home.
• Open window treatments/blinds at least ¼ open to allow in extra light. Remember, mold loves the dark.
• Visit the home occasionally. Just opening the doors and entering the structure allows for the exchange of fresh air and extra airflow. It’s also a great way to catch any issues before they become serious problems

Appliance Fires

11/8/2022 (Permalink)

Most of us use household appliances on a daily basis. After all, these machines help to improve our lives with convenience and efficiency. Whether it be a washer and dryer, stove, dishwasher, refrigerator, or other cooking appliances, these items are used routinely. Although convenient, these machines can often malfunction and lead to home or apartment fires. Even so, these fires often happen while a homeowner is away and leaves an appliance running or leaves a cooking appliance unattended. SERVPRO of Plainfield, Shorewood and SERVPRO of Naperville South can be there to restore a commercial or residential property following fire and smoke damage and is always Here to help. To prevent a possible fire due to a household appliance and protect your property, here are three things you can do.  

1. Never leave an appliance running while away. Coming home to clean dishes from the dishwasher may sound nice after being away, but electrical issues may stem from heating elements which can cause fire. 
2. Do not overload your washer or dryer, and always make sure to clean out the lint trap. 
3. Never leave heated cookware on overnight such as crockpots. Use of these appliances should be supervised in case of a heating element or wiring malfunction.  

5 Things to Know About Water Damage

11/3/2022 (Permalink)

As a homeowner, you need to make sure that you're prepared to protect your home from peril. Water damage can manifest itself in all sorts of ways, whether it's from excessive rainfall, a pipe burst or toilet overflow. Arm yourself with knowledge and study the following tips regarding residential water damage.

1. Call Your Insurance Company Immediately.
If you discover flooding or another type of water damage, you need to contact your insurance company immediately. Your insurance agent can file a claim much more quickly, as well as walk you through the initial damage remediation steps.

2. There's No Time to Waste.
Remediating water damage is all about efficiency. Once the initial accident occurs, it's a race against the clock to see how quickly you can resolve the situation. Secondary damage, such as mold growth, only requires 24 hours to set in.

3. Flood Water Comes in 3 Different Categories.
Flood water is categorized based upon the types of contaminants present. Category 3, also known as black water, poses a significant health hazard and must be handled much more carefully than Category 1, which originates from your water line. Black water floods are also capable of inflicting significantly more damage.

4. Flood Damage and Water Damage Are Not the Same.
Your insurance company treats each disaster differently, depending on the source of the damage. Damage caused by a pipe burst, or other internal accident, is considered water damage. Damage that resulted from a nearby body of water that overflowed onto your property is considered flood damage.

5. Flood Damage is Not Covered by Homeowner's Insurance.
If you live in an area that is more susceptible to flooding, then it's a good idea to purchase a separate flood insurance policy. You also should sit down with your insurance agent to discuss exactly which scenarios your current homeowner's insurance policy actually does cover.
There are steps you can take to help deter water damage, but there's no way to guarantee absolute immunity. If your property has recently suffered a pipe burst, severe flood or other type of water damage, make sure to contact storm remediation experts as soon as possible.

THINGS YOU MIGHT NOT KNOW, BUT SHOULD

10/27/2022 (Permalink)

Many workplaces always call on the boss or the maintenance man when something goes wrong. What if they were home sick, or in a meeting and you need to locate the water shutoff, where do you start?

SERVPRO can help commercial property managers in planning for a water, fire, storm damage. How? With a free Emergency Response Profile created by the SERVPRO Marketing Department.

By having a plan of action, and including it in your regular training at your office, you can minimize the cost of an unplanned event happens like a busted pipe, fire or any other type of disaster.

Some property managers use this as a tool to keep everything organized in one central location.

Is your business ready for a disaster? Even a simple pipe burst can cause a lot of damage and headaches. With a SERVPRO Emergency READY Profile it can have the critical information to minimize damages, provide the resources for the employees of the company, and provide property details and information. This is a FREE service that we provide to commercial properties.

Make an appointment today to get started!

If the unthinkable happens, call your local SERVPRO seven days a week 24/7 to help you avoid the cost and hassle of secondary damages. We are faster to any disaster and will help make it "Like it never even happened." 

MANAGING A STORM WITHOUT POWER

10/25/2022 (Permalink)

Managing Without Power 

SERVPRO of Plainfield, Shorewood and SERVPRO of Naperville South has seen storm damage lead to power outages.  

A power outage can:

• Disrupt communication
• Make transportation difficult
• Shut down water pipes
• Close businesses, grocery stores, gas stations, banks, ATMS, other services
• Lead to food spoilage
• Lead to contaminated water
• Disable medical devices

During a power outage be sure to:

• Keep freezer & refrigerator doors closed. It will reduce the chance of food spoilage
• User generators only outdoors and away from windows
• Disconnect appliances/electronics. Power surges can destroy equipment
• Have already set up a plan to refrigerate medicines
• For people who use power wheelchairs, have a backup battery. You may also need a manual chair
• The local power company should already know that someone in your home relies on medical devices
• Do not use a gas stove or oven to heat your home or business
• If travel is safe, go to another location for proper heating or cooling
• Check on your neighbors.

PROTECTING YOUR HOME FROM FIRE

10/20/2022 (Permalink)

Your home is a special place, full of happy family memories and history. You have spent both time and money on your home over the years to make it truly yours, so it’s a significant investment, too. Losing any part of your home from a house fire would be costly and devastating. 

Being aware of the most significant hazards will help to keep your home safe from the damages of a house fire and help you avoid the costs associated with its recovery. Here are three ways to protect your Joliet home from a fire: 

How Can I Protect My Plainfield, Shorewood and Naperville South Home From An Electrical Fire?

Electrical fires are all too common. An equipment malfunction can cause an electrical fire due to:

• An overloaded circuit
• A bad extension cord
• An overheated light bulb
• Various other types of electrical home appliances

Taking the proper safety precautions when it comes to electrical systems will help you to avoid a fire. 

Some tips to help avoid a fire includes:

• Overload outlets or electrical cords
• Leave halogen, holiday, or outdoor lights on overnight or when away from your home

You can also schedule an electrician to come and perform an annual checkup of your home’s wiring.

How Can I Avoid Fires in My Plainfield, Shorewood and Naperville South Kitchen?

Another way to protect your home from a fire is to be safe in the kitchen. Ensure you have the proper tools to use for all cooking projects, such as:

• Pans and pots in good condition
• Hot pads that don’t have holes in them
• Afire extinguisher, and someone who knows how to use it properly.

There may be some people in your household that need special help when working in the kitchen, such as young children or people with physical disabilities; be sure they have a helper with them to avoid accidents that could result in a fire. 

How Do I Prevent Fires From Open Flames In Plainfield, Shorewood and Naperville South?

Any type of open flame needs to be handled correctly, such as:

• A fire in your fireplace
• Candles
• Matches

A fire in your fireplace needs to be extinguished before everyone goes to bed. Matches should be stored out of the reach of children. Candles are a lovely way to add pleasant scent and ambiance to your home, but they also become a fire hazard if left alone. Always ensure that candles are not left to burn when the household is asleep or away from the house.

These three fire hazards prevention practices are just a few of the ways you can protect your Plainfield, Shorewood and Naperville South. Here at SERVPRO of Plainfield, Shorewood and SERVPRO of Naperville South, we are proud to serve the local community. We restore homes and businesses after fire damage, as well as flooding, accidents, vandalism, biohazards, and more. We can get your home or business Certified: SERVPRO Cleaned, too. This franchise is independently owned and operated.

IICRC TRAINED AND CERTIFIED EMPLOYEES

10/20/2022 (Permalink)

Property restoration includes a wide area of services all with the primary purpose of cleaning of damage and messes caused by flooding and excess moisture, fire smoke and soot, mold, biohazard, and severe weather such as tornadoes, hurricanes, hail and more. Property Restorers want to protect fragile properties against further damages.

Although property restoration professionals may have training and expertise in specialized areas, most are required to have met some certifications. The IICRC, or Institute of Inspection, Cleaning, and Restoration, is a certification organization that sets standards for the related industries. The IICRC is recognized by the insurance industry and restoration professionals as the global standard for restoration.

What Is the Institute of Inspection, Cleaning, and Restoration?

The IICRC is a third-party certification agency that also oversees the training and education of restoration and cleanup technicians. Some of the classes that technicians study includes fire and water restoration, carpet cleaning, upholstery cleaning, and structural drying. Technicians may also earn certificates in mold remediation, restorative drying, and tarping services. If performing work with biohazards, special training courses must be completed.

What Is Mitigation?

Mitigation is an important element of cleaning and restoration services. The goal of mitigation is to reduce losses by limiting the effect of disasters. When a property has been damaged by flooding or fires, it may seem that the extent of damages is complete. However, secondary damages are often a possibility. For example, mold growth can take place after floodwaters have been cleaned up. Once the flames of a property fire are gone, the structure may suffer secondary damages because moisture has been absorbed from the water used to fight the fire. A mitigation certificate shows that technicians have demonstrated their ability to prevent further losses.

The Importance of Industry Standard Makers

The IICRC plays a vital role in preparing property restoration and cleanup professionals to perform their jobs with top quality results. It also keeps industry standards high, protecting clients from all walks of life. 

Highly Trained Fire Restoration Technicians

9/8/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day.

After the fire has been extinguished, we are often the next team to arrive on the scene. SERVPRO of Plainfield / Naperville South has a team of highly trained fire restoration technicians ready to help.

• Fire & Smoke Restoration Technician
• Odor Control Technician
• Upholstery & Fabric Cleaning Technician
• Water Damage Restoration Technician

Using the right tools and cleaning methods are key to quickly and efficiently restoring fire damage. Our professionals are trained to know the different types of smoke and their behavior patterns.

• Wet Smoke – Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.
• Dry Smoke – Paper and Wood; Fast burning, high temperatures, dry, powdery, non-smeary residues.
• Protein – Virtually invisible, discolors paints and varnishes, extreme pungent odor.
• Fuel Oil Soot – Furnace Puff Backs.
• Other Types – Tear gas, fingerprint powder, and fire extinguisher residue

We examine all items prior to cleaning to determine the appropriate cleaning method, and we work quickly and methodically from the source of the fire out to the other parts of the structure.

Call Us!

When your home or business needs fire cleanup and restoration services, SERVPRO of Plainfield / Naperville South can help. Our fire restoration technicians are on-call 24-hours a day to mitigate and remediate fire damage. Call us today at 630-369-9710. We’ll restore your fire damage, “Like it never even happened.”

Prepare NOW with an Emergency Ready Profile

9/8/2022 (Permalink)

Plan now with a SERVPRO Emergency Ready Profile.

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO Emergency READY Profile (ERP) for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

This is what is covered in our Emergency Ready Profile (ERP)

• A no-cost assessment of your facility 
• A concise Profile Document that contains only critical information needed in the event of an emergency
• A guide to help you get back into your building following a disaster
• Establishes SERVPRO of Plainfield / Naperville South as your disaster mitigation and restoration provider
• Identification of the line of command for authorizing work to begin
• Provides Facility details such as shut-off valve locations, priority area, and priority contact information

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Call SERVPRO of Plainfield / Naperville South at 630-369-9710.

Comprehensive Mold Removal Process in Plainfield?

7/27/2022 (Permalink)

We are trusted leaders in mold remediation services in Will and Kendall Counties.

When you discover mold growing in your Plainfield home or commercial business, fast action is required to mitigate the damage before the mold can spread to other areas in the home or workplace. Our local team in Plainfield and Naperville South restores water damage following the same procedure for all water-damage events as follows:

1. Emergency Contact
2. Inspection and Mold Damage Assessment

We follow local and state laws regarding inspection and documentation based on your unique situation.

3. Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to prevent mold spores from spreading during the cleanup process.

4. Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while mold remediation is in process.

5. Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. We remove and dispose of mold-infested porous materials when remediating heavy mold growth.

6. Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We also remove odors and deodorization using fogging equipment.

7. Restoration

Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may require the reconstruction of various areas or rooms in a home or business. 

Call Us Today!

Our local team in Plainfield and Naperville South is Here to Help ® when you have a mold problem. Call us today at 630-369-9710.

Franchises are independently owned and operated.

How Will My Water Damage Be Restored in Naperville?

7/21/2022 (Permalink)

We restore water damage quickly and efficiently in DuPage County.

When you discover water damage in your Naperville home or commercial business, fast action must be taken to mitigate the damage before it becomes a larger and more time-consuming issue. Our local team in Plainfield and Naperville South restores water damage following the same procedure for all water-damage events as follows:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to remove hundreds or thousands of gallons from your property quickly. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We provide sanitizing treatments to remove odors and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us!

Our local team in Plainfield and Naperville South is Here to Help ® when you have water damage. Call us today at 630-369-9710.

Franchises are independently owned and operated.

What Kind of Damage Can Water Do to My Home in Bolingbrook?

7/12/2022 (Permalink)

We restore water damage 24-hours a day in Will County.

Our local team in Plainfield and Naperville South responds to water damage emergencies day and night in Bolingbrook. Water is invasive and can cause significant damage quickly. Here is a water damage timeline from our website that describes the damage water can do in minutes and a week:

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpets
• Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

48 Hours to 1 Week

• Mold and mildew may grow and spread
• Doors, windows, and studs swell and warp
• Metal begins to rust and corrode
• Furniture warps and shows signs of mold
• Paint begins to blister
• Wood flooring swells and warps
• Serious biohazard contamination is possible

Call Us!

When your Bolingbrook home or business has water damage, our local team in Plainfield and Naperville South will restore your damage “Like it never even happened.” Call us today at 630-369-9710.

Franchises are independently owned and operated.

How Do I Create a Home Inventory for My Shorewood Home?

7/12/2022 (Permalink)

We are leaders in storm damage restoration services in Will County.

Our local team in Plainfield and Naperville South restores storm damage every year in the Shorewood area. A current inventory list of your home’s contents will help your insurance claim settle faster. Here are some tips from the Insurance Information Institute for creating a home inventory.

• Pick an easy spot to start – A contained area—like your small kitchen appliance cabinet, sporting equipment closet, or handbag shelf—is a great place to get started.
• List recent purchases – Another way to start is with recent purchases—get into the inventory habit, and then tackle your older possessions.
• Include the basic information – In general, describe each item you record, note where you bought it, the make and model, what you paid, and any other detail that might help if you need to make a claim.
• Count clothing by general category (Jeans, shirts, etc.)
• Record serial numbers
• Check coverage on big-ticket items – Jewelry, art, and collectibles may have increased value and may need special coverage separate from your standard homeowners insurance policy. While you’re making your home inventory list, check with your agent to make sure you have adequate insurance for these items before there is a loss.
• Don’t forget off-site items 
• Keep proof of value – Store sales receipts, purchase contracts, and appraisals with your list

Call Us!

When your Shorewood home or business has storm damage, our local team in Plainfield and Naperville South is Here to Help. ® Call us today at 630-369-9710.

Franchises are independently owned and operated.

What Are Common Causes of Commercial Water Damage in Shorewood?

6/27/2022 (Permalink)

We restore commercial water damage 24-hours a day in Will County.

Our local team in Plainfield and Naperville South has been restoring water damage for Shorewood businesses for many years. Water is invasive and can cause severe damage in a short time. Common causes of commercial water damage include:

• Broken or damaged pipes
• Leaking sprinkler systems
• Damaged heating, ventilation, and air conditioning (HVAC) systems
• Window damage
• Roof damage
• Severe weather and natural disasters

Our team typically arrives onsite within four hours of your call when you need emergency assistance. Our fast emergency response time combined with our use of powerful, industrial-grade water extraction and drying equipment creates the perfect formula for minimizing the potential for further damage in many instances. Here is a description of the damage water can do to a structure in one day when the water is allowed to stand unmitigated:

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpets
• Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

Call Us!

When your Shorewood business or home has a water damage emergency, our local team in Plainfield and Naperville South will arrive quickly to restore your property damage “Like it never even happened.” Call us today at 630-369-9710.

Franchises are independently owned and operated.

What Can I Do to Stay Safe During a Tornado in Plainfield?

6/21/2022 (Permalink)

We restore storm damage 24-hours a day in Will County.

Our local team in Plainfield and Naperville South responds to storm damage emergencies throughout the year. Tornadoes have occurred in Will County. According to the National Weather Service, the only F5 tornado to ever strike the Chicago area happened on August 28, 1990. This tornado formed near Oswego and passed through Plainfield, Crest Hill, and Joliet, killing 29, injuring 350, and causing $165 million in damage in its 16-mile path.

Here are some tips from the American Red Cross on things you can do to stay safe during a tornado:

• Identify a safe place in your home where household members and pets will gather during a tornado: a basement, storm cellar, or an interior room on the lowest floor with no windows

• In a high-rise building, pick a hallway in the center of the building. You may not have enough time to go to the lowest floor. 

• In a mobile home, choose a safe place in a nearby sturdy building. If your mobile home park has a designated shelter, make it your safe place. No mobile home - however it is configured - is safe in a tornado.

• A tornado watchmeans a tornado is possible

• A tornado warningmeans a tornado is already occurring or will occur soon. Go to your safe place immediately.

Call Us Today!

When your Plainfield home or commercial business has storm damage, our local team in Plainfield and Naperville South will restore your property damage “Like it never even happened.” Call us today at 630-369-9710.

Franchises are independently owned and operated.

How Will My Fire Damage Be Restored in Plainfield?

6/14/2022 (Permalink)

We restore fire damage 24-hours a day in Will and Kendall Counties.

Have you ever wondered what is involved with restoring fire damage? Our local team in Plainfield and Naperville South approaches every fire loss using the same process:

Step 1: Emergency Contact

Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Assessment

We inspect and provide you with an assessment of the damage.

Step 3: Immediate Board-Up and Roof-Tarp Service

We will board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying

The water removal process begins almost immediately and removes most of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration may involve minor repairs, or it may require major repairs such as the reconstruction of various areas or rooms in a home or business.

Call Us!

When your Plainfield home or business has fire damage, our local team in Plainfield and Naperville South is Here to Help. ® Call us today at 630-369-9710.

Franchises are independently owned and operated.

How Can I Protect My Belongings From Water Damage Exposure in Plainfield?

6/7/2022 (Permalink)

We restore water damage 24-hours a day in Will and Kendall Counties.

Water intrusion describes water that enters a home or structure from an outside source. This water can be from a broken pipe or from stormwater runoff. This water may be contaminated, so professional mitigation and restoration are recommended. Our local team in Plainfield and Naperville South witnesses firsthand the damage water can do to belongings. Here are some helpful tips from the Insurance Information Institute to keep your belongings protected from unwanted water:

Protect Your Belongings

• Store off-season and other bulk belongings in waterproof bins, especially in areas where there are plumbing pipes or that are prone to dampness
• Never store valuables or memorabilia where there is a risk of destruction from water
• Keep belongings stored on shelving off the floor in basements.In case of water seepage or sewer backup, they're less likely to get damaged.
• Keep an inventory of all belongings. Having a comprehensive list of your possessions will save time, trouble, and stress in case of loss from water damage.

Call Us Today!

You never know when you might have water damage and need emergency restoration services. When your Plainfield home or commercial business has water damage, our local team in Plainfield and Naperville South is Here to Help. ® Call us today at 630-369-9710.

Franchises are independently owned and operated.

Water Heater Damage Woes in Shorewood Home?

5/31/2022 (Permalink)

We respond to water damage emergencies 24-hours a day in Will County.

Water heaters should be serviced and maintained by qualified professionals. Our local team in Plainfield and Naperville South shares these tips for Shorewood from the National Board of Boiler and Pressure Vessel Inspectors:

Use a qualified service professional for the following:

• Burners should be cleaned once a year for gas and oil-fired water heaters. Have the service professional inspect flues and vents for cracks or loose connections that could leak deadly exhaust gases.
   
• Have a qualified plumber replace your anode rod once every two to five years
   
• The service life of a temperature and pressure (T & P) valve is usually three years. Even if a T & P valve looks fine from the outside, manufacturers recommend they be removed and visually inspected for accumulations of corrosion deposits
• Call a qualified plumber if your water tank is leaking.
  • If the T & P valve is discharging water or steam, the ONLY safe intervention is to remove the heat source by cutting off its fuel, if you can. For an electric heater, trip the circuit breaker; for a gas heater, shut off the gas.
  • If your water heater overheats, call a qualified plumber and allow the water heater to cool naturally. Never try to relieve the pressure yourself. Never add cool water to the tank, and never try to cool it by spraying it with a hose. 

Call Us Today!

When your Shorewood home or commercial business has water damage, our local team in Plainfield and Naperville South is Here to Help. ® Call us today at 630-369-9710.

Franchises are independently owned and operated.

What Can I Do if I Have a Mold Outbreak in My Naperville Home?

5/24/2022 (Permalink)

We mitigate and remediate mold problems in DuPage and Will Counties.

Spring and mold outbreaks go hand in hand. As the weather warms up, the conditions that allow mold to flourish increase, giving mold a better chance to grow outside and inside your home. Our local team in Plainfield and Naperville South is trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to mitigate and remediate mold damage. Here are some mold damage emergency tips from our website for things you can do while waiting for help to arrive:

Important Facts:

• Significant mold growth can occur in 48 to 72 hours
• Mold may present a greater risk to children, the elderly, and anyone with respiratory problems
• A strong, musty odor may indicate hidden mold behind drywall or under carpeting

What to Do:

• Stay out of affected areas
• Turn off the HVAC system and fans
• Contact our office in Plainfield and Naperville South for mold remediation services

What Not to Do:

• Don’t touch or disturb the mold
• Don’t blow air across any surfaces with visible or suspected mold growth
• Don’t attempt to dry the area yourself
• Don’t spray bleach or other disinfectants on the mold

Call Us Today!

When your Naperville home or commercial business has a mold problem and needs mold remediation services, our local team in Plainfield and Naperville South is Here to Help. ® We’ll mitigate and remove your mold problem, “Like it never even happened.” Call us today at 630-369-9710.

Franchises are independently owned and operated.

Odor Problem in Plainfield Commercial Business?

5/17/2022 (Permalink)

We locate and remove offensive odors in Will and Kendall Counties.

Do you know that our local team in Plainfield and Naperville South is trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to identify and restore areas compromised by bad odors? Odors can come from many sources outside and inside the building. Our technicians never mask odors or take shortcuts as these methods are ineffective.

Odor Identification

The first step is to identify the source of the smell and locate where the odor is contacting surfaces. Sometimes the odors originate from more than one location in the building.

Common Causes of Bad Odors

• Dirty drains
• Bacteria
• Sewer systems
• Dead animals in walls or crawl spaces
• Garbage disposals
• Rotten food

Odor Elimination Process

Once we identify the cause of the odor and determine the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians use several odor removal products capable of thoroughly penetrating surfaces to neutralize unpleasant scents.

Call Us Today!

When your Plainfield home or commercial business has an odor issue and needs odor removal services, our local team in Plainfield and Naperville South is Here to Help. ® We’ll restore your odor problem “Like it never even happened.” Call us today at 630-369-9710.

Franchises are independently owned and operated.

DuPage River Flash Flood Watch in Naperville?

5/9/2022 (Permalink)

We respond to storm damage emergencies 24-hours a day in DuPage and Will Counties.

Two years ago, the west branch of the DuPage River was under a flash flood watch due to heavy rain that caused the river to reach flood stage at 11.6 feet. The Naperville Fire Department urged residents to stay away from the river until the waters receded to normal levels. Our local team in Plainfield and Naperville South has been restoring storm damage in Naperville for many years. Here is some information from the National Oceanic and Atmospheric Administration about flood watches and warnings:

Flood Watch

• Be Prepared. A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

Flood Warning

• Take action!A Flood Warning is issued when the hazardous weather event is imminent or already happening. A Flood Warning is issued when flooding is imminent or occurring.

Flash Flood Warning

• Take action!A Flash Flood Warning is issued when a flash flood is imminent or occurring. If you are in a flood-prone area, move immediately to high ground. A flash flood is a sudden violent flood that can take from minutes to hours to develop. It is even possible to experience a flash flood in areas not immediately receiving rain.

Call Us Today!

When your home or commercial business has storm damage, our local team in Plainfield and Naperville South is Here to Help. ® Call us today at 630-369-9710.

Franchises are independently owned and operated.

What Are the Leading Causes of Home Structure Fires in Plainfield?

5/4/2022 (Permalink)

We restore fire damage in Will and Kendall Counties, “Like it never even happened.”

According to the National Fire Protection Association (NFPA), there are five leading causes of home fires, injuries, and fatalities in the United States. Our local team in Plainfield and Naperville South safely restores fire, smoke, and soot damage. Here are the top causes of fire damage from the NFPA:

Leading Causes of Home Structure Fires: 2015 to 2019

• Most home fires and fire casualties result from five causes: cooking, heating, electrical distribution, and lighting equipment, intentional fire setting, and smoking materials
• Over the five-year period of 2015–2019 as a whole, cooking was the leading cause of home fires and home fire injuries, while smoking was the leading cause of home fire deaths.
• During this five-year period, US fire departments responded to an estimated average of 346,800 home structure fires per year. These fires caused an annual average of 2,620 civilian deaths, 11,070 civilian fire injuries, and $7.3 billion in direct property damage.

SERVPRO Fire Damage Process

Step 1: Emergency Contact

Step 2: Inspection and Assessment

Step 3: Immediate Board-Up and Roof-Tarp Service

Step 4: Water Removal and Drying

Step 5: Removal of Smoke and Soot

Step 6: Cleaning and Sanitizing

Step 7: Restoration

Call Us Today!

Fires can happen no matter how vigilant you are. When your Plainfield home or commercial business has fire damage and needs restoration services, our local team in Plainfield and Naperville South is Here to Help. ® Call us today at 630-369-9710.

Franchises are independently owned and operated.

Seven-Step Fire Damage restoration Process in Naperville?

4/25/2022 (Permalink)

We restore fire damage 24-hours a day in Will and DuPage Counties.

Do you know that our local team in Plainfield and Naperville South follows a comprehensive, seven-step process when restoring fire damage?

Fire Damage Process

Step 1: Emergency Contact

Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Assessment

Step 3: Immediate Board-Up and Roof-Tarp Service

We will board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying

The water removal process begins almost immediately and removes most of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call Us!

When your home or business in Naperville needs fire damage restoration services, our local team in Plainfield and Naperville South is Here to Help. ® Call us today at 630-369-9710.

Franchises are independently owned and operated.

Naperville Businesses Benefit From Advanced Restoration Technology and Techniques.

4/19/2022 (Permalink)

We restore commercial property damage 24-hours a day in DuPage County.

Our local team in Plainfield and Naperville South uses advanced technology to reduce the time involved with the cleanup and restoration process. Our goal is to get your business operational again quickly after a fire or water damage loss. We use advanced technology and powerful, industrial-grade extraction equipment as follows:

Moisture Detection and Measurement

• Surface moisture meters
• Infrared imagery
• Evasive moisture detectors
• Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your business or home.

• Submersible and gas-powered pumps for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers cause moisture to evaporate at a faster pace
• Industrial grade dehumidifiers pull the water vapor from the air

Call Us Today!

Property damage can happen at any time and for many reasons. When you need emergency restoration services for your Naperville commercial business or home, our local team in Plainfield and Naperville South are ready to assist you 24-hours a day. Call us today at 630-369-9710.

Franchises are independently owned and operated.

National Weather Service Storm Spotter Training for Plainfield Residents?

4/13/2022 (Permalink)

We restore storm damage 24-hours a day in Will and Kendall counties.

SKYWARN Volunteers Monitor Storms in Will and Kendall counties.

Our local team in Plainfield and Naperville South restores storm damage – no matter how big the job is. Our fast emergency response time saves our customers money by minimizing the potential for secondary damage in many cases. Each year, The National Weather Service (NWS) Chicago looks for volunteer weather spotters to provide real-time reports on local weather conditions.

Here is some information on becoming a Storm Spotter:

Who Are Spotters?

Every community has some type of spotter network. Local fire and police personnel are often trained to observe and report severe weather, partly due to their extensive radio communication and 24-hour operations. Citizens may also be an active part of the spotter network, and all share a sense of responsibility to their neighbors. Most spotters are personally interested in weather or are amateur radio operators, but others are not either.

What is the SKYWARN Program?

SKYWARN storm spotters report hazardous weather to the NWS, which aids the warning process. NWS meteorologists train volunteers to identify and describe severe local storms, including severe thunderstorms, tornadoes, and floods. For more information about the SKYWARN Spotter program of the NWS, visit http://www.weather.gov/skywarn/.

Call Us Today!

When you need storm damage restoration services for your home or commercial business, our local team in Plainfield and Naperville South are ready to assist you 24-hours a day. Call us today at 630-369-9710.

Franchises are independently owned and operated.

Damaged Downspout in Naperville Home?

4/5/2022 (Permalink)

We restore water damage 24-hours a day in DuPage County.

Water can cause severe damage to a home's foundation in Naperville. Our local team in Plainfield and Naperville South restores water damage throughout the year, and we have witnessed firsthand the damage water can do to a structure in a short amount of time. Although not all water damage situations can be avoided, many types of water damage can be prevented or minimized by repairing and protecting your home's exterior. Here are some tips from the Insurance Information Institute for preventing water intrusion:

Repair and protect your home's exterior

• Caulk and seal windows to guard against water seepage
• Inspect your roof for missing, damaged, and aging shingles and make necessary repairs
• Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
• Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house. Turn off and drain outside faucets to protect against frozen pipes.
• Install gutter guards to prevent gutter clogs and keep water flowing away from the house instead of accumulating on the roof

Call Us Today!

You never know when you may need our water damage restoration services for your home or commercial business, but when you do, our highly trained technicians in Plainfield and Naperville South are ready to assist you 24-hours a day. Call us today at 630-369-9710.

Franchises are independently owned and operated.

Business Damaged by Downed Tree in Naperville?

3/29/2022 (Permalink)

We restore storm damage 24-hours a day in DuPage County!

Our local team of technicians in Plainfield and Naperville South restores storm damage 24-hours a day. The Insurance Institute of Business and Home Safety offers this information on what a business can do after a storm:

Activate Your Business Continuity Plan

• Ensure everyone is safe
• Make sure guests, clients, and employees are safe 
• Be prepared to evacuate if structural damage makes a building unsafe
• Stay away from downed powerlines

Snow Removal 

• Safety first! 
• Keep the parking lot and sidewalks surrounding the building free of debris, snow, and ice. Shovel after each snowfall. Keep ice melt/salt on the ground to prevent slips and falls.  
• Place non-slip mats in front of entryways to prevent slipping as employees and customers enter/exit your business property
• Monitor your roof’s snow load to ensure it does not exceed its maximum capacity.
• Conduct an assessment of the snow and ice equivalent 
• If you have excessive snow or ice dams, have your snow removal team safely remove the snow and ice dams  
• Watch for signs of snow load damage, such as creaking sounds, a sagging roof, cracks in the ceiling or walls, water stains, and doors or windows that no longer open and close correctly
• In case of a power outage, use your generator

Call Us!

If a storm causes damage to your Naperville commercial business or home, our highly trained technicians in Plainfield and Naperville South are ready to assist you 24-hours a day. Call us today at 630-369-9710.

Franchises are independently owned and operated.

Advanced Technology Used to Remove Smoke Damage in Plainfield Home?

3/21/2022 (Permalink)

We restore smoke damage in Will County!

Smoke damage leaves behind a unique signature based on the fire's fuel. Our local team of technicians in Plainfield and Naperville may use any of the following to neutralize and remove smoke odor:

Air Scrubber or Filter

Heating, ventilation, air conditioning system (HVAC) air scrubber, or a high-efficiency particulate air filter (HEPA) air purifier can capture larger smoke molecules. There will still be some residual odor from smaller molecules or surface residues.

Ozone Generator

An ozone generator is a fast and highly effective smoke odor restoration method. These machines emit ozone, which follows the same paths through the air as smoke and oxidizes any residual traces in the air or on surfaces.

Thermal Fogging

Thermal fogging is an intensive treatment involving fogging machines. After residents evacuate, smoke cleaning professionals fill a structure with petroleum distillates that neutralize odors and ventilate the area.

Hydroxyl Generator

A hydroxyl generator is a slower and gentler alternative to ozone. These machines rely on ultraviolet light to generate hydroxyl radicals that eliminate smoke odors. It will take about three to five days of continuous operation to achieve the same results as a single ozone treatment.

Vapor Modification

Vapor modification is another odor elimination method that relies on aromatic compounds and a blower or fan to neutralize smoke odor

Call Us!

If you have smoke damage in your Plainfield home or business, our local team of highly trained technicians is ready to assist you 24-hours a day. Call us today at 630-369-9710.

Franchises are independently owned and operated.

Storm-Damaged Home in Plainfield?

3/16/2022 (Permalink)

We respond to storm damage emergencies 24-hours a day in Will and Kendall counties.

SERVPRO® of Plainfield/Naperville South has responded to all kinds of storm damage emergencies over the years. Snowstorms, thunderstorms, tornadoes, hail, and heavy rain have all wreaked havoc in Plainfield at one time or another. Our technicians respond to storm damage emergencies throughout the year, and we offer these tips from the Insurance Information Institute  for protecting your home from storm damage:

Exterior Inspection and Repair

Water can be prevented from entering a structure’s exterior through routine inspection and maintenance and making repairs as needed.

• Caulk and seal windows
• Inspect the roof for missing and aging shingles
• Check rain gutters and drainage systems and remove any debris
• Check downspouts and clear any clogs and make sure they are draining away from the structure
• Check sprinkler systems and make sure the sprinklers are not spraying water onto the structure and that water is not pooling around the structure’s foundation
• Make sure water drains away from the building.Water is invasive and will quickly find its way into a structure when water is allowed to pool around the foundation. After a storm, or when the ground is already saturated by rainwater, the water may enter into the foundation wall through any cracks.

Call Us Today!

If you have storm damage in your Plainfield home or business, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians ready to assist you 24-hours a day. Call us today at 630-369-9710.

Franchises are independently owned and operated.

Fire Safety During Winter Storms in Plainfield?

3/8/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day in Will and Kendall counties.

SERVPRO® of Plainfield/Naperville South offers these tips from the National Fire Protection Association to keep you fire-free in the event of a winter storm:

• Test all smoke alarms at least once a month
• Install carbon monoxide alarms in your home
• Plan two ways out of the home in case of an emergency. Clear driveway and front walk of ice and snow.
• Make sure your house number can be seen from the street
• Be ready in case the power goes out. Have flashlights on hand. Also, have battery-powered lighting and fresh batteries. Never use candles.
• Stay aware of winter weather. Listen to the television or radio for updates. Watch for bulletins online.
• Check on neighbors. Check on others who may need help.
• Generators should be used outdoors. Keep them away from windows and doors. Do not run a generator inside your garage, even if the door is open.
• Stay away from downed wires. Report any downed wires to authorities.
• Be ready if the heat stops working. Use extra layers of clothes and blankets to stay warm. If you use an emergency heat source, keep anything that can burn at least three feet away.
• Turn portable heaters off when you leave the room. Turn them off when you go to bed.

Call Us Today!

If you have fire damage in your Plainfield home or business, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians ready to assist you 24-hours a day. Call us today at 630-369-9710.

Franchises are independently owned and operated.

Sewer Backup in Bolingbrook?

3/1/2022 (Permalink)

We respond to sewer backups 24-hours a day in Will and DuPage counties.

I was in the kitchen when I heard my little daughter say “uh oh” upstairs. I discovered the upstairs toilet was overflowing, and I couldn’t get it to stop. In the short time it took the professionals from SERVPRO® of Plainfield/Naperville South to arrive, my upstairs was flooded with sewer water. The SERVPRO team explained that the water was contaminated, and they worked quickly to extract the water and decontaminate and dry the area.  

Category 2: “Gray Water”

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category two water may include washing machine overflow, toilet overflow with some urine but no feces, or dishwasher overflow.

• May contain bacteria and viruses
• Can quickly degrade into category three if left untreated

Category 3: “Black Water”

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

Call Us Today!

When you need help cleaning and restoring a sewer back up in Bolingbrook, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians ready to assist you 24-hours a day. Call us today at 630-369-9710.

Franchises are independently owned and operated.

CG 1/26/22

Animal Hoarding in Plainfield?

2/22/2022 (Permalink)

We are trained to clean and restore hoarding environments in DuPage county.

Do you know that animal hoarding is a mental disorder? According to the American Psychiatry Association, animal hoarding involves an individual acquiring large numbers (dozens or even hundreds) of animals. The animals may be kept in an inappropriate space, potentially creating unhealthy, unsafe conditions for the animals. SERVPRO® of Plainfield/Naperville South has been cleaning and restoring hoarding scenes for years.

The following criteria are used to define animal hoarding:

• An individual possesses more than the typical number of companion animals
• The individual is unable to provide even minimal standards of nutrition, sanitation, shelter, and veterinary care, with this neglect often resulting in starvation, illness, and death
• The individual is in denial of the inability to provide this minimum care and the impact of that failure on the animals, the household, and human occupants of the dwelling

Hoarding Cleanup Services

Upon arrival, we will inspect and assess the damage and develop a plan to begin the cleanup and decontamination process immediately. We will work systematically through the property and remove any animal waste and cages. We will clean, decontaminate, and deodorize the entire property – inside and outside. When we complete the cleaning and restoration process, you will never know the area was an animal hoarding scene.

Call Us Today!

When you need help cleaning and restoring an animal hoarding scene in Plainfield, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians ready to assist you 24-hours a day. Call us today at 630-369-9710.

Franchises are independently owned and operated.

Mold Problem in Naperville Business?

2/15/2022 (Permalink)

We are trusted leaders in mold remediation services in DuPage county.

SERVPRO® of Plainfield/Naperville South is a trusted leader in commercial mold remediation services in Naperville. If you have a mold problem in your commercial business, consider the following facts:

• Significant mold growth can occur in 48-72 hours
• Before mold remediation can begin, any sources of water or moisture must be addressed, or the mold may return
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or air conditioning heating systems or even hitch a ride indoors on your clothing
• A strong, musty odor may indicate hidden mold behind drywall or under carpeting

What to Do

• Stay out of affected areas
• Turn off the HVAC system and fans
• Contact SERVPRO of Plainfield / Naperville South for mold remediation services

What Not to Do

• Don’t touch or disturb the mold
• Don’t blow air across any surfaces with visible or suspected mold growth
• Don’t attempt to dry the area yourself
• Don’t spray bleach or other disinfectants on the mold

Call Us Today!

When you discover a mold infestation in your Naperville business or home, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians ready to assist you 24-hours a day with mold remediation. Call us today at 630-369-9710.

Franchises are independently owned and operated.

Fireplace and Woodstove Safety Tips for Plainfield?

2/8/2022 (Permalink)

We are trusted leaders in fire damage restoration in Will and Kendall counties.

It’s nice to curl up in front of the fireplace when it’s freezing outside. SERVPRO® of Plainfield/Naperville South offers these tips from the Federal Emergency Management Agency for preventing chimney fires:

Limited air supply and unseasoned wood encourage the buildup of creosote. To avoid that buildup, do not restrict the air supply by:

• Closing the glass doors
• Not opening the damper wide enough
• The longer the smoke is in the flue, the more likely it is that creosote will form
• By closing down the stove damper or air inlets on a wood stove too soon or too much
• Do not burn unseasoned wood
• In the case of wood stoves, overloading the firebox with wood in an attempt to get a longer burn time also contributes to creosote buildup

 Fireplace and Woodstove Safety

• Keep a glass or metal screen in front of the fireplace to prevent embers or sparks from jumping out
• Do not burn paper in your fireplace or woodstove
• Put ashes in a metal container with a lid, outside, at least three feet from your home
• Put the fire out before you go to sleep or leave your home

Call Us Today!

SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians ready to assist you 24-hours a day with fire damage emergencies. Call us today at 630-369-9710.

Franchises are independently owned and operated.

High Water Usage in Aurora?

2/1/2022 (Permalink)

We are trusted leaders in water damage restoration in Kane and DuPage counties.

SERVPRO® of Plainfield/Naperville South has been restoring water damage for Aurora residents for many years. Checking your winter water usage is a good way to determine if you have a hidden water leak. Many water leaks are not visible, but according to the  Environmental Protection Agency (EPA), minor water leaks cause more than one trillion gallons of water to be wasted in United States homes each year. Here are some ways to detect water leaks from the EPA:

• An excellent method to check for leaks is to examine your winter water use. A family of four likely has a serious leak problem if its winter water use exceeds 12,000 gallons per month.
• Check your water meter before and after a two-hour period when no water is being used. If the meter does not read exactly the same, you probably have a leak.
• To check for a toilet bowl leak, place a drop of food coloring in the toilet tank. You have a leak if the color shows up in the bowl within ten minutes without flushing. 

Call Us Today!

SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians ready to assist you 24-hours a day with water damage emergencies. Call us today at 630-369-9710.

Franchises are independently owned and operated.

High Customer Satisfaction in Shorewood?

1/25/2022 (Permalink)

Our Will County customers rely on us to respond 24-hours a day.

Shorewood needs to know about our restoration services!

There are more water damage emergency claims made each year than any other type of property damage claim in the United States. SERVPRO® of Plainfield/Naperville South is committed to providing the highest quality cleanup and restoration services possible. Here is a Google review from one of our repeat customers:

“I’ve used SERVPRO for several emergencies and have not been disappointed. I had a flood in one of my properties, and it was really bad. SERVPRO team was out within one and a half hours and immediately began clean up. They explained everything step by step and were in constant contact with me about the operation. I will not hesitate to use or recommend this SERVPRO team. From my representative to the last guy on-site, all pros.” Holly Marek

Commercial Services

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercial Cleaning Services
• Commercial Storm and Major Events

Residential Services

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building Services

Call Us Today!

You never know when your Shorewood home or commercial business will need our services, but when you do, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians ready to assist you 24-hours a day. Call us today at 630-369-9710.

Franchises are independently owned and operated.

Big Snowstorm in Plainfield?

1/19/2022 (Permalink)

We respond to storm damage emergencies 24-hours a day in Will and Kendall Counties.

Last month heavy snow and severe storms hit Plainfield. SERVPRO® of Plainfield/Naperville South responds to storm damage emergencies often during the winter and offer these tips from the American Red Cross for preparing for winter storms:

At a minimum, the Red Cross encourages people to do these things to stay safe:

• Listen to local area radio, NOAA radio, or TV stations for the latest information and updates

• Be prepared to evacuate if you lose power or heat and know your routes and destinations. Find a local emergency shelter.

• Check emergency kit and replenish any items missing or in short supply, especially medications and medical supplies. Keep it nearby.

• Be sure you have ample heating fuel

• If you have alternative heating sources, such as fireplaces, wood- or coal-burning stoves, or space heaters, be sure they are clean and in working order

• Bring your companion animals inside and ensure that your horses and livestock have blankets if appropriate and unimpeded access to shelter, food, and non-frozen water

Call Us!

Illinois weather is unpredictable, and storms can blow in with little advanced warning. When your Plainfield home or commercial business has a storm damage emergency, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians ready to assist you 24-hours a day. Call us today at 630-369-9710.

Franchises are independently owned and operated.

Fire Safety Tips for Bolingbrook?

1/11/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day in Will and DuPage Counties.

SERVPRO® of Plainfield/Naperville South responds to fire damage emergencies often during the winter months and offer these fire safety tips from the National Fire Protection Association:

• Watch your cooking
  Stay in the kitchen when you are frying, grilling, or broiling food
• Give space heaters space
  Keep fixed and portable space heaters at least three feet from anything that can burn. Turn off heaters when you leave the room or go to sleep.
• Keep matches and lighters out of reach
• Inspect electrical cords
  Replace cords that are cracked, damaged, have broken plugs, or have loose connections
• Be careful when using candles
  Keep candles at least one foot from anything that can burn. Blow out candles when you leave the room or go to sleep.
• Have a home fire escape plan
  Make a home fire escape plan and practice it at least twice a year.
• Install smoke alarms
  Install smoke alarms on every level of your home, inside bedrooms, and outside sleeping areas. Interconnect smoke alarms throughout the house. When one sounds, they all sound.
• Test smoke alarms
  Test smoke alarms at least once a month and replace batteries once a year or when the alarm “chirps” to tell you the battery is low. Replace any smoke alarm that is more than ten years old.

Call Us Today!

When your Bolingbrook home or commercial business has a fire damage emergency, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians ready to assist you 24-hours a day. Call us today at 630-369-9710.

Franchises are independently owned and operated.

Burst Pipe in Naperville?

1/5/2022 (Permalink)

We are leaders in water damage restoration in DuPage County.

The winter cold season in Illinois lasts for 3.2 months, and January is the coldest month of the year, with an average low of 22 degrees and a high of 33 degrees Fahrenheit. SERVPRO® of Plainfield/Naperville South has been helping Naperville residents with water damage issues for many years. We know that our fast emergency response time saves our customers time and money in many cases.

Here are some tips from the Insurance Information Institute on what you can do if your pipes become frozen:

• If you discover that pipes are frozen, don’t wait for them to burst. Take measures to thaw them immediately or call a plumber for assistance.
• If your pipes burst, first turn off the water and then mop up spills. You don’t want the water to do more damage than it already has.
• Call your agent or company as soon as you can. An insurance adjuster doesn’t need to see the spill before you take action. However, they will want to inspect any damaged items.
• Make temporary repairs and take other steps to protect your property from further damage. Remove any carpet or furniture that can be further damaged from seepage.
• Make a list of the damaged articles and save your receipts for insurance reimbursement

Call Us Today!

When your Naperville home or commercial business has a water damage emergency, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians ready to assist you 24-hours a day. Call us today at 630-369-9710.

Franchises are independently owned and operated.

Smoke-Damaged Business in Plainfield?

12/28/2021 (Permalink)

We restore fire damage 24-hours a day in Will and Kendall Counties.

We had a small electrical fire in the backroom of our salon. We were able to put the fire out before the fire department arrived, but smoke odor permeated the entire store. The smoke odor was in the carpeting, upholstered furniture, and the walls. The property manager told us to call SERVPRO® of Plainfield/Naperville South. The SERVPRO team arrived quickly and went to work immediately.

They replaced the filter in our heating, ventilation, and air conditioning (HVAC) system and set up ozone machines to remove the smoke smell from the air. The team cleaned all of the carpets, upholstery, and every surface in the shop. By the time they completed the cleaning and restoration process, you would never know we had smoke damage!

SERVPRO Cleaning Methods

• Dry Cleaning - used for cleaning light residues or to pre-clean before wet cleaning
• Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
• Spray and Wipe - effective for items that can’t withstand wet cleaning
• Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
• Abrasive Cleaning - involves agitation of the surface being cleaned
• Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us Today!

When your Plainfield commercial business or home needs fire damage restoration services, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians ready to assist you 24-hours a day. We’ll restore your fire damage, “Like it never even happened.” Call us today at 630-369-9710.

Franchises are independently owned and operated.

Tree Damage in Aurora?

12/20/2021 (Permalink)

We mitigate storm damage 24-hours a day in Kane and DuPage Counties.

Last winter, an old Miyabe maple tree fell on my garage and part of my house in Aurora in the middle of the night. There was broken glass and debris everywhere, and we couldn’t do anything until somebody removed the tree. My insurance adjuster told me to call SERVPRO® of Plainfield/Naperville South because they restore property damage caused by storms.

The team arrived quickly and immediately set about inspecting and assessing the damage. They tarped up the roof, boarded up the broken window. Inside they used powerful extracting equipment to remove the water that entered the home from the fallen tree. The drying process was monitored and documented. The tree was cut up into sections and removed.

The exterior and interior repairs were completed the same week, and now you would never know a tree had damaged my home!

SERVPRO Building Services

• Tree Removal
• General Contracting
• Board Up
• Drywall Installation
• Drywall Removal
• Carpet Repair and Installation
• Painting
• Portable Power
• Document Drying
• Dry Cleaning
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• Hardwood Floor Repair
• HVAC Services
• Linoleum Floor Repair
• Marble Floor Repair
• Move Out
• Plumbing
• Scalable Resources
• Temporary Fencing
• Temporary Warehouse Space
• Tile Floor Repair

Call Us Today!

When your Aurora home or commercial business needs storm damage restoration services, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians ready to assist you 24-hours a day. We’ll restore your storm damage, “Like it never even happened.” Call us today at 630-369-9710.

Franchises are independently owned and operated.

Outdoor Lighting Safety Tips for Shorewood?

12/14/2021 (Permalink)

We respond to fire damage emergencies 24-hours a day in Will County.

Shorewood residents and business owners love to use outdoor lighting. However, electrical fires are common in the United States, so SERVPRO® of Plainfield/Naperville South offers these tips from the National Fire Protection Association for outdoor electrical work and equipment safety:

Outside Electrical Work

• Have a qualified electrician do all electrical work
• To prevent an electrical shock, make sure all your outside electrical receptacles are ground-fault circuit interrupter (GFCI) protected
• Have a professional tree cutting service trim any branches that might fall into electric wiring

Equipment Safety

• Use lighting and power tools that are listed by a qualified test laboratory and make sure they are made for outdoor use
• Store your electrical tools indoors
• Keep electric tools away from children
• Keep the area around your electric meter and other electrical equipment clean
• Check lighting and extension cords for damage before using. Replace any damaged cords right away
• Use extension cords that are listed by a qualified test laboratory and are marked for outdoor use.
• Extension cords are not meant for long-term use

Call Us Today!

When your Shorewood home or commercial business needs fire damage restoration services, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians ready to assist you. Call us today at 630-369-9710.

Franchises are independently owned and operated.

Water Intrusion in Bolingbrook?

12/7/2021 (Permalink)

We restore water damage 24-hours a day in Will and DuPage Counties.

Water intrusion happens when water enters a structure from outside and causes water damage.  SERVPRO® of Plainfield/Naperville South has been restoring water damage for Bolingbrook residents and businesses for many years and offer these water intrusion prevention tips to avoid basement seepage from the Insurance Information Institute:

Prevent basement water seepage

• Reseal your basement. Water in the basement is often caused by cracks in building foundations or floor slabs. If you notice water seepage after heavy rain when you've never had a problem, it may mean that your once-waterproof cement floors and basement walls have deteriorated. Painting vulnerable areas with water sealant can prevent seepage.

• Make sure water drains away from the building. Seepage is exacerbated by soil that has settled in a way to make water flow toward the building. After a storm, and especially if the ground is already saturated, rainwater that flows towards the building goes down the outside of the foundation wall, potentially through any cracks.

• Install a backwater valve. Though less common than other causes of basement water, sewer backups are messy. Learn more about your sewer responsibilities and install and maintain a backwater valve, which allows sewage to go out, but not come back in.

Call Us!

When your Bolingbrook home or Commercial business needs water damage restoration services, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians ready to assist you. Call us today at 630-369-9710.

Franchises are Independently Owned and Operated.

Space Heater Fire in Shorewood?

11/29/2021 (Permalink)

We restore fire damage 24-hours a day in Will County.

It gets cold in Shorewood, and many residents use space heaters during the winter. SERVPRO® of Plainfield/Naperville South offers these heating safety tips from the National Fire Protection Association:

• Keep anything that can burn at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or portable space heater
• Have a three-foot “kid-free zone” around open fires and space heaters
• Never use your oven to heat your home
• Have a qualified professional install stationary space heating equipment, water heaters, or central heating equipment according to the local codes and manufacturer’s instructions
• Have heating equipment and chimneys cleaned and inspected every year by a qualified professional
• Remember to turn portable heaters off when leaving the room or going to bed
• Always use the right kind of fuel, specified by the manufacturer, for fuel-burning space heaters
• Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
• Test smoke alarms at least once a month

Call Us!

When your Plainfield home or business needs fire damage restoration services, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians ready to assist you. Call us today at 630-369-9710.

Franchises are Independently Owned and Operated.

Highly Trained Restoration Team in Plainfield?

11/22/2021 (Permalink)

Our technicians are on-call 24-hours a day in Will and Kendall counties.

SERVPRO® of Plainfield/Naperville South technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. Our training program includes:

• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

Ongoing Education

All of our staff have access to web-based training. This training is voluntary and is a program designed to be an ongoing training series for SERVPRO of Plainfield/Naperville South employees. These training courses feature video presentations and support materials, followed by a knowledge test at the end of each module. This keeps our technicians and office team current on new industry standards and best practices for the cleaning and restoration industry.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• CDS - Commercial Drying Specialist
• CMT - Commercial Carpet Maintenance Technician
• ECTP - Employee Certification Training Program
• FSRT - Fire & Smoke Damage Restoration Technician
• HST - Health and safety Technician
• IICRC Certified Firm
• OCT - Odor Control Technician
• OSHA - 10-hour General and Construction Industry Training Program
• OSHA - 30-hour General and Construction Industry Training Program
• RRRP - Lead-Based Paint Activities and Renovation
• WRT - Water Damage Restoration Technician

Call Us!

When your Plainfield home or business needs restoration services, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians ready to assist you. We’ll clean and restore your property damage, “Like it never even happened.” Call us today at 630-369-9710.

Franchises are Independently Owned and Operated.

Commercial Restoration Services in Bolingbrook?

11/15/2021 (Permalink)

We restore commercial property damage 24-hour a day in damage in DuPage County.

SERVPRO® of Plainfield/Naperville South has been restoring commercial property damage for Bolingbrook businesses for years. We perform a wide range of commercial restoration and cleaning services in many different working environments and buildings, including:

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing and Industrial
• Government/Military

We provide commercial property damage restoration services, including:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercial Storm Damage Cleanup
• Disaster Recovery Team

Although we are better known for fire and water mitigation and restoration services, we also provide a wide variety of commercial deep cleaning services. These deep-cleaning services are not part of a routine janitorial service and are designed to protect your investment and keep your business looking its best:

• Air Ducts and Heating, Ventilation and Air Conditioning (HVAC)
• Biohazard and Sewage
• Trauma and Crime Scene
• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism

Call Us!

When your Bolingbrook commercial business or home needs commercial restoration services, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call 24-hours a day to assist you. We’ll clean and restore your commercial property, “Like it never even happened.” Call us today at 630-369-9710.

Franchises are Independently Owned and Operated.

Safety Tips for Power Outages in Naperville?

11/10/2021 (Permalink)

We respond to storm damage emergencies 24-hour a day in damage in DuPage County.

Have you ever been left sitting in the dark due to a power outage? SERVPRO® of Plainfield/Naperville South responds to storm damage emergencies every year in Naperville. Here are some power outage safety tips for ensuring your food is safe to eat after a power outage from the Federal Emergency Management Agency:

Be safe after a power outage. When in doubt, throw it out!

• Throw away any food that has been exposed to temperatures 40 degrees or higher for two hours or more or that has an unusual odor, color, or texture
• If the power is out for more than a day, discard any medication that should be refrigerated unless the drug’s label says otherwise.
• If a life depends on the refrigerated drugs, consult a doctor or pharmacist and use the medicine only until a new supply is available

It’s also a good idea to check on your neighbors. Older adults and young children are more vulnerable to extreme temperatures.

Call Us Today!

When your Naperville home or commercial business needs storm damage restoration services, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call 24-hours a day to assist you 24-hours a day. Call us today at 630-369-9710. We’ll restore your storm damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Home Sprinklers Protect Shorewood Home From Fire?

11/3/2021 (Permalink)

We clean and restore fire damage in Will County.

Are you considering installing a home fire sprinkler system? According to a study published by the National Fire Protection Association (NFPA), home sprinklers reduce the amount of water run-off and pollution, reduce fire damage by up to 71 percent, and reduce water used to put out a fire by as much as 91 percent!.

SERVPRO® of Plainfield/Naperville South responds to fire damage emergencies every year in the Shorewood area, and we see the difference home fire sprinklers make in reducing fire damage. Here are some interesting facts about home fire sprinklers from the NFPA:

• Home fire sprinklers save lives and property. In many situations, a family who has survived a fire will also have their “home” to live in and enough of the items and space in their home to continue living their lives as they did before.
• A home fire sprinkler system can reduce the homeowner’s insurance premium
• Cigar smoke or burnt toast will not activate a fire sprinkler. Only the high temperature of a fire will activate the sprinkler.
• A home fire sprinkler system is easy to maintain. Just inspect your home to make sure the sprinklers are not blocked by something that would prevent the water from coming out.

Call Us!

When your Shorewood home or commercial business needs fire damage restoration services, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call 24-hours a day to assist you 24-hours a day. Call us today at 630-369-9710.  

Franchises are Independently Owned and Operated.

Vandalism Cleanup Services for Plainfield?

10/25/2021 (Permalink)

We clean and restore vandalism in DuPage County.

A broken window and other acts of vandalism can cause significant water and mold damage if not repaired quickly. When your home or business is damaged by vandalism or graffiti, it is important to act fast before the repairs become more time-consuming and costly.

SERVPRO® of Plainfield/Naperville South’s technicians have the training, equipment, and experience to clean and restore vandalism and graffiti damage quickly and efficiently.

Our technicians are on-call 24-hours a day to serve you, so if you have a broken window in the middle of the night, we will come out and board it up and secure your home or commercial building. SERVPRO® of Plainfield/Naperville South can provide a wide array of vandalism and graffiti removal services. In addition to removing spray-painted graffiti from exterior walls, we also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. Our highly trained technicians can offer the following services:

• General cleaning and graffiti removal
• Brick, stone, and concrete cleaning
• Odor removal and deodorization
• Debris removal
• Contents cleaning

Call Us Today!

When your Plainfield home or commercial business needs vandalism and graffiti removal services, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call 24-hours a day to assist you. Call us today at 630-369-9710.  

Franchises are Independently Owned and Operated.

Deep Cleaning for Bolingbrook Businesses?

10/18/2021 (Permalink)

We offer a full range of deep cleaning services in DuPage County.

At SERVPRO® of Plainfield/Naperville South, we understand the importance of keeping your Bolingbrook business looking and smelling its best. A sparkling clean, and fresh-smelling office should be the first impression your customers receive. We provide deep cleaning services that exceed what a routine janitorial service can do. We will deep clean your workplace from top to bottom: walls, ceilings, floors, millwork, baseboards, light fixtures, carpets, upholstery, kitchens, and restrooms will look great when we’re through.

Cleaning products build up on surfaces, dulling them over time and leaving your floors and furniture looking dull and dingy. You may also have odors in your workplace you have become accustomed to, but your new clients will notice them immediately. Here are some of the specialty cleaning services we offer:

• Air Ducts and Heating, Ventilation, and Air Conditioning (HVAC) Systems
• Biohazard and Sewage
• Trauma and Crime Scene
• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism

We have experience working in many business environments and buildings and will always work to minimize the disruption to your employees and customers.

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing and Industrial
• Government/Military

Call Us Today!

When your Bolingbrook commercial business or home needs deep cleaning services, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call 24-hours a day to assist you. Call us today at 630-369-9710.

Franchises are Independently Owned and Operated.

Wind Damage Prevention Tips for Naperville?

10/11/2021 (Permalink)

We respond to fire damage emergencies 24-hours a day in Cook county!

SERVPRO® of Plainfield/Naperville South responds to storm damage emergencies throughout the year in Naperville. High winds can result from thunderstorms and thunderstorms and can turn into tornadoes. Here is some information on types of winds and wind alerts National Oceanic and Atmospheric Administration:

High Wind Warning: Take Action! Sustained, strong winds with even stronger gusts are happening. Seek shelter. If you are driving, keep both hands on the wheel.

High Wind Watch: Be Prepared! Sustained, strong winds are possible. Secure loose items and adjust plans as necessary so you’re not caught outside.

Wind Advisory: Take Action: Strong winds are occurring but are not so strong to warrant a High Wind Warning. Objects that are outdoors should be secured, and be cautious if driving.

Severe Thunderstorm Warning: Take Action! A thunderstorm is happening or is imminent in the warning area. Severe thunderstorms have wind gusts of 58 miles per hour and or hail one inch or larger. Seek shelter inside a sturdy building.

Preparing for High Winds

• Remove any dead trees or overhanging branches near structures

Call Us Today!

When your Naperville home or commercial business has storm damage, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call 24-hours a day to assist you. Call us today at 630-369-9710.

Franchises are Independently Owned and Operated.

Smoke Alarm Safety Tips for Downtown Chicago?

10/4/2021 (Permalink)

We respond to fire damage emergencies 24-hours a day in Cook county!

Smoke alarms are a critical part of a home fire escape plan, as these alarms play an important role in reducing fire deaths and injuries in the United States. Working smoke alarms give early warnings so you can get outside quickly. SERVPRO® of Plainfield/Naperville South responds to fire damage emergencies throughout the year in Downtown Chicago, and offer these smoke alarm safety tips from the National Fire Protection Association:

Smoke Alarm Safety

• A closed door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. 
• Smoke alarms should be interconnected. When one sounds, they all sound. 
• Large homes may need extra smoke alarms
• Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
• Today’s smoke alarms will be more technologically advanced to respond to a multitude of fire conditions yet mitigate false alarms
• When a smoke alarm sounds, get outside and stay outside
• Replace all smoke alarms in your home every ten years

Call Us Today!

When your Downtown Chicago home or commercial business has fire damage, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call 24-hours a day to assist you. Call us today at 630-369-9710.

Franchises are Independently Owned and Operated.

Deep Cleaning Services in Shorewood?

9/28/2021 (Permalink)

We provide deep cleaning services for homes in Cook County.

Although we are better known for our fire and water cleanup and restoration services, SERVPRO® of Plainfield/Naperville South also provides residential deep cleaning services, including:

Carpet and Upholstery Cleaning

The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning

We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal

Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

Sewage and Biohazard Clean Up

Our experts are ready to assist in the cleanup of sewage and other biohazard materials and provide deep cleaning services for your home.

Call Us!

When your Shorewood home needs deep cleaning services, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians ready to make your home look its best. Call us today at 630-369-9710.

Franchises are Independently Owned and Operated.

Flooded Store in Downtown Chicago?

9/21/2021 (Permalink)

We restore commercial properties in Cook County.

Inconvenient Convenience Store Water Damage

Have you ever walked into work and found the floor flooded? SERVPRO® of Plainfield/Naperville South responds to many commercial water damage emergencies and flooded floors are our specialty. We have the equipment, advanced training, and experience to mitigate and restore water damage quickly and efficiently. We have experience working in all kinds and sizes of commercial buildings in downtown Chicago, including:

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing and Industrial
• Government/Military

Water is invasive and can cause serious damage if left unmitigated for too long. Our fast, 24-hour response time is key to minimizing the potential for further damage and avoiding more time-consuming and expensive repairs. We follow the one-four-eight-hour-rule, meaning:

• One hour: we will return your call in one hour or less
• Four hours: we will arrive onsite within four hours of your call
• Eight hours: we will contact your insurance adjuster within eight hours of your call

Call Us Today!

When your Downtown Chicago commercial business or home has a water damage emergency, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call 24-hours a day to assist you. Call us today at 630-369-9710.

Franchises are Independently Owned and Operated.

Clothes Dryer Fire in Bolingbrook?

9/13/2021 (Permalink)

We respond to fire damage emergencies 24-hours a day in Cook county!

Do you know that cleaning your clothes dryer should be part of your home safety plan? SERVPRO® of Plainfield/Naperville South offers these clothes dryer safety tips from the National Fire Protection Association:

• Have your dryer installed and serviced by a professional
• Do not use the dryer without a lint filter
• Make sure you clean the lint filter before or after each load of laundry
• Rigid or flexible metal venting material should be used to sustain proper airflow and drying time
• Make sure the air exhaust vent pipe is not restricted and the outdoor vent flap will open when the dryer is operating. Once a year, clean lint out of the vent pipe or have a dryer lint removal service do it for you.
• Keep dryers in good working order. Gas dryers should be inspected by a qualified professional to make sure that the gas line and connection are intact and free of leaks.
• Make sure the right plug and outlet are used and that the machine is connected properly
• Follow the manufacturer’s operating instructions and don’t overload your dryer
• Turn the dryer off if you leave home or when you go to bed

Call Us!

When your Bolingbrook home or commercial business has fire damage, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call 24-hours a day to assist you. Call us today at 630-369-9710.

Franchises are Independently Owned and Operated.

Water-damaged Home in Downtown Chicago?

9/6/2021 (Permalink)

We restore water damage 24-hours a day in Cook county!

When my water bill for my loft in Downtown Chicago was unusually high, I knew there had to be a hidden water leak somewhere. My neighbor worked for SERVPRO® of Plainfield/Naperville South and I knew that they used all kinds of specialized equipment to locate hidden water damage. Sure enough, the SERVPRO technicians used moisture detection and measurement equipment to locate the source of the leak, which ended up being inside the wall!

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

• An infrared camera may be used to identify water location for thorough water removal.
• Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water. 
• Truck-mounted and portable extraction units perform efficient water removal.

Call Us Today!

When your Downtown Chicago home or commercial business needs help with a water damage issue, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call 24-hours a day to assist you. Call us today at 630-369-9710. We’ll restore your water damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Flooded Floor in Bolingbrook?

8/30/2021 (Permalink)

We respond to water damage emergencies 24-hours a day in Will and DuPage counties.

Bolingbrook Residents Need to Know

Water damage can happen at any time, and when it does, it is important to act quickly to minimize the potential for further damage. SERVPRO® of Plainfield/Naperville South has been restoring water-damaged properties in Bolingbrook for years, and we know that our fast response time saves our customers time and money in many cases. Here are some water damage emergency tips for what you can do until help arrives:

What To Do After a Flooding

First, make sure it is safe to stay in the house and only do activities that are safe to perform.

• Remove excess water by mopping and blotting
• Wipe excess water from wood furniture after removal of lamps and tabletop items
• Remove and prop wet upholstery and cushions
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Turn air conditioning on for maximum drying in summer
• Remove colored rugs from wet carpeting
• Remove art objects to a safe, dry place
• Gather loose items from floors

Call Us!

When your Bolingbrook home or commercial business is compromised by water damage or flooding, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call 24-hours a day to assist you. Call us today at 630-369-9710. We’ll restore your water damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Mold Remediation in Plainfield?

8/23/2021 (Permalink)

We mitigate and remediate mold growth 24-hours a day in Will and Kendall counties.

Mold in my house?  

I smelled a funny, musty odor and traced it to mold growing around a window. Upon closer inspection, I noticed that the windowsill was leaking. Uh oh. I called SERVPRO® of Plainfield/Naperville South and they came out and inspected the damage. They contained the mold and repaired the damaged windowsill. After using antimicrobial cleaning agents to kill the mold, they set up powerful air scrubbers in the contaminated area to clean the air overnight. Now, you would never know there had been a mold problem in my house!

Understanding Mold

• Mold is present almost everywhere, indoors and outdoors
• Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or air conditioning and heating systems or even hitch a ride indoors on your clothing or a pet
• Mold spores thrive on moisture
• Mold spores can quickly grow into colonies when exposed to water
• Before mold remediation can begin, any sources of water or moisture must be addressed, otherwise, the mold may return
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Call Us!

When your Plainfield home or commercial business has a mold problem, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call 24-hours a day to assist you. Call us today at 630-369-9710. We’ll mitigate and remediate your mold damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Commercial Storm Damage in Aurora?

8/18/2021 (Permalink)

We respond to commercial storm damage emergencies 24-hours a day in Kane and DuPage counties.

Property Damage Happens

SERVPRO® of Plainfield/Naperville South responds to commercial storm damage emergencies in Aurora each year. Aurora businesses know they can rely on us to respond quickly and to immediately begin the cleanup and restoration process when storm damage happens. When property damage requires reconstruction services, we can supervise a full range of rebuilding and construction services. This gives our commercial business customers one convenient, dedicated person managing the restoration process from start to finish. This eliminates the headaches and scheduling challenges associated with managing multiple subcontractors during the rebuilding process. We can also help you with the insurance process and paperwork. Here are the building services we can supervise:

• Board Up
• Carpet Repair and Installation
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• HVAC Services
• Linoleum Floor Repair
• Marble Floor Repair
• Move Out
• Painting
• Plumbing
• Portable Power
• Roof Tarp
• Roofing Services
• Scalable Resources
• Temporary Fencing
• Temporary Warehouse Space
• Tile Floor Repair
• Tree Removal

Call Us!

When your commercial business or home experiences storm damage, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24-hours a day in Aurora. Call us today at 630-369-9710. We’ll restore your commercial storm damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Lightning Safety Tips for Shorewood?

8/11/2021 (Permalink)

We respond to storm damage emergencies 24-hours a day in Will County.

Shorewood Residents Need to Know

SERVPRO® of Plainfield/Naperville South responds to storm damage emergencies in Shorewood throughout the year. According to the National Oceanic and Atmospheric Administration (NOAA), there is no safe place outside when thunderstorms are in the area. Here are some safety tips from the NOAA to stay safe during a thunderstorm:

• If the sky looks threatening or if you hear thunder, get inside a safe place immediately
• Once inside, avoid contact with corded phones, electrical equipment, plumbing, and windows and doors
• Wait thirty minutes after the last lightning or thunder before going back outside

Remember, it is your behavior when thunderstorms are in the area that determines your personal risk of being struck by lightning. When thunder roars, go indoors!

Lightning victims

If someone is struck by lightning, they may need immediate medical attention. Lightning victims who carry an electrical charge are safe to touch. Call 911 and monitor the victim. Start cardiopulmonary resuscitation (CPR) or use an Automated External Defibrillator if needed.

Call Us Today!

When your home or commercial business experiences storm damage, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24-hours a day in Shorewood. Call us today at 630-369-9710. We’ll restore your storm damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Plumbing Maintenance Tips for Downtown Chicago?

8/3/2021 (Permalink)

We respond to water damage emergencies 24-hours a day in Cook County.

Underwater in Downtown Chicago?

SERVPRO® of Plainfield/Naperville South responds to more water damage emergencies in Downtown Chicago than any other kind of property damage emergency. Here are some tips from the Insurance Information Institute for inspecting indoor plumbing systems:

• Inspect appliance hoses and faucets. Make it a practice every year to check hoses leading to water heaters, dishwashers, washing machines, and refrigerator ice makers. Immediately replace any hoses that have cracks or leaks, and replace them all every five to seven years.
• Inspect showers and tubs. Check the seal and caulking around showers and tubs to make sure they are watertight and reseal if necessary.
• When away on vacation, shut off the water supply to the washing machine and never leave the house while the washer or dishwasher is running.
• Know the location of the main water shut-off valve in your home
• Install an emergency pressure release valve in your plumbing system. This will protect against the increased pressure caused by freezing pipes and can help prevent your pipes from bursting.
• Check plumbing and heating pipes. Look closely for cracks and leaks and have any necessary repairs made immediately.

Call Us Today!

When your home or commercial business experiences water damage, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24-hours a day in Downtown Chicago. Call us today at 630-369-9710.

Franchises are Independently Owned and Operated.

Sewage Cleanup in Plainfield?

7/28/2021 (Permalink)

We respond to sewage backups 24-hours a day in Will and Kendall Counties.

Toilet Trouble in Plainfield?

SERVPRO® of Plainfield/Naperville South technicians have specialized training and the equipment and protective gear necessary to clean and restore sewage backups safely. There are three categories of contaminated water, as follows:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet.

• Water from a clean source like a broken water line
• If left untreated can degrade into category two or three

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category two water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

• It May contain bacteria and viruses
• Can quickly degrade into category three if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

Call Us!

When your home or commercial business experiences a sewage backup, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24-hours a day in Plainfield. Call us today at 630-369-9710.

Franchises are Independently Owned and Operated.

Accident and Crime Scene Cleanup in Plainfield?

7/16/2021 (Permalink)

We respond to accident and crime scene emergencies 24-hours a day in Will and Kendall Counties.

Accidents Happen in Plainfield

When an accident happened outside my store, there was blood, glass, and gasoline, and oil from the vehicle all over my sidewalk and the street. My insurance adjuster told me to call SERVPRO® of Plainfield/Naperville South. I explained the situation, and they sent a team out immediately to clean up the accident debris. They worked quickly and efficiently and had the scene cleaned, disinfected, and deodorized in no time. I was back to business as usual before lunch!

Although we are more commonly associated with fire and water damage emergencies; we also have training and experience cleaning trauma, crime scenes, and accidents. Here is some information from our website on these services:

Crime Scene and Trauma Cleaning Services

• Fingerprint powder and evidence-gathering chemicals
• Tear gas and pepper spray residues
• Fire extinguisher residue
• Blood, bodily fluids, and tissue remnants

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, we can clean and restore your property after a crime scene investigation.

Call Us!

When your home or commercial business experiences accident or crime scene damage, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24-hours a day in Plainfield. Call us today at 630-369-9710.

Franchises are Independently Owned and Operated.

Hail Damage in Naperville?

7/12/2021 (Permalink)

We respond to storm damage emergencies 24-hours a day in DuPage County.

Hail Stones in Naperville?

The last time hail was reported in DuPage County was about eight months ago on August 10^th when a trained spotter reported quarter sized hail near Roosevelt Road and IL-53. Hail is a product of thunderstorms. SERVPRO® of Plainfield/Naperville South responds to storm damage emergencies throughout the year in Naperville. Our technicians have the advanced training, equipment, and experience to mitigate and restore any size storm damage you may have.

Here are some interesting facts about hail from the National Oceanic and Atmospheric Administration:

Hail

• Is another product of thunderstorms that annually causes nearly one billion dollars in damage throughout the United States
• Many of the losses are incurred by farmers
• The most common diameter is pea size, but hail can be as large as golf balls and baseballs
• Hail, in extreme cases, can be grapefruit-size
• Large hail stones fall at speeds faster than 100 miles-per-hour and have been known to kill people

Call Us Today!

When your home or commercial business experiences any storm damage, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24-hours a day in Naperville. Call us today at 630-369-9710. We’ll restore your storm damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Hidden Water Damage in Plainfield?

7/5/2021 (Permalink)

We respond to water damage emergencies 24-hours a day in Will and Kendall Counties.

Water-damaged wall in Plainfield?

At SERVPRO® of Plainfield/Naperville South, we see all kinds of water damage. Water is invasive and will seep into and underneath anything in its way. The water damage on the wall in this picture was caused by improperly installed rain gutters that allowed the water that was supposed to drain through the rain gutter system to drain into the side of the home and saturate the structural supports and drywall, eventually becoming visible in this room.

Water Damage Restoration Process

Every water damage restoration is unique and will have its own set of challenges, but this is the general process we follow for most water damage restorations:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your home or commercial business experiences a water damage emergency, every minute counts. SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you with water damage emergencies 24-hours a day in Plainfield. We can typically arrive onsite within four hours of your call. Call us today at 630-369-9710. We’ll restore your water damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Happy Customer Testimonials in Naperville?

6/21/2021 (Permalink)

We respond to property damage emergencies 24-hours a day in DuPage County.

Satisfied Customers in Naperville?

SERVPRO® of Plainfield/Naperville South is committed to providing the highest level of service and support for every restoration project. Here are some customer testimonials:

“They were awesome. They were organized, quick and courteous. They tried their best to not be intrusive and were very respectful of our home. They were flexible and easy to schedule with too. They cleaned up really well and paid attention to detail. Overall a great experience. I would highly recommend them.” Michelle M.

“Just wanted to drop a quick note and let you know how appreciative I am of the team. You guys were all so helpful and great through all this, especially with the unexpected delay that happened last week. The crew was great. They really went above and beyond to be helpful, even on things that didn't have anything to do with what you guys were here for. They were giving me tips on the roof situation and pointing out potential issues with the balcony and made sure all the little things were taken care of. I would definitely recommend you guys to anyone else. I honestly couldn't be happier right now. I had a great experience with every single person you guys sent to my house throughout every step of this.” Amanda

Call Us Today!

SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24-hours a day in Naperville. Call us today at 630-369-9710.

Franchises are Independently Owned and Operated.

Fire Evacuation Plan Facts for Naperville?

6/7/2021 (Permalink)

We respond to fire damage emergencies 24-hours a day in DuPage County.

SERVPRO® of Plainfield/Naperville South has been responding to fire damage emergencies for years in the Naperville area, and know that having an evacuation plan in place can keep you and your family safe when a fire happens.  Here are some escape plan facts from the National Fire Protection Association:

Safety Tips

• Draw a home escape plan that shows all the doors and windows and discuss it with everyone in your home
• If possible, know at least two ways out of every room
• Have a designated meeting place outside the home
• Practice your drill at night and during the day with everyone, twice a year
• Teach children how to escape on their own in case you can’t help them

Facts

• A closed-door may slow the spread of smoke, heat, and fire. Install smoke alarms inside every sleeping room and outside each separate sleeping area.
• Install alarms on every level of the home. Smoke alarms should be interconnected. When one smoke alarm sounds, they all sound.
• While 71 percent of Americans have an escape plan in case of a fire, only 47 percent of those who have practiced it
• One-third of American households who made an estimate thought they would have at least six minutes before a fire in their home would become life-threatening

Call Us Today!

SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you with fire damage emergencies 24-hours a day in Naperville. Call us today at 630-369-9710.

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Flooded Homes in Plainfield?

6/2/2021 (Permalink)

We are trusted leaders in water damage restoration in Will and Kendall counties.

SERVPRO® of Plainfield/Naperville South has been helping the community of Plainfield with water damage mitigation for years, and we know that many low lying and flood-prone areas of the village experienced water damage during the last heavy rainstorm.

Our technicians are on-call 24-hours a day, every day of the year to respond to water damage emergencies. Water is invasive and will seep under floors and cause structural damage if the water damage is not mitigated quickly. Here is what water can do to a home in one day:

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpets
• Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

Call Us Today!

SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24-hours a day in Plainfield. Call us today at 630-369-9710. We’ll clean and restore your water damage, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Biohazardous Spill in Plainfield?

5/28/2021 (Permalink)

We respond to biohazard emergencies 24-hours a day in Will and Kendall Counties.

Plainfield Biohazard Spill?

There are many dangers in running a commercial business, but biohazard removal does not have to be one of them. Although we are better known for fire and water damage restoration services,

SERVPRO® of Plainfield/Naperville South provides cleanup and recovery services for many biohazard situations. These include the following:

• Sewage backups
• Crime scene residues
• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste/remains
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup

Biohazard spills require professional decontamination services. Here are some safety tips from our website:

What to Do After a Contamination

• Stay out of affected areas
• Call emergency service personnel if the situation is life-threatening
• Treat all bodily fluids as if they are contaminated
• Turn off the heating, ventilation, and air conditioning system (HVAC) system if there is sewage damage

What Not to Do After a Contamination

• Don’t leave wet fabrics in place
• Don’t leave books, magazines, or other colored items on wet carpet or floors
• Don’t use your vacuum to remove water
• Don’t use television or other electrical appliances
• Don’t turn on the ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When you need help mitigating and restoring biohazardous damage, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you with biohazard emergencies 24-hours a day in Plainfield. Call us today at 630-369-9710.

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Fast Emergency Response Time in Naperville?

5/24/2021 (Permalink)

Our fast response time saves our DuPage County residents time and money!

One, Four, Eight Hour Rule in Naperville?

What separates us from other restoration companies? Our fast response time. We know that our ability to respond quickly to property damage emergencies and to immediately begin the mitigation process saves our residential and commercial customers time and money. SERVPRO® of Plainfield/Naperville South follows the “one, four, eight-hour rule,” meaning:

One Hour: We will respond to your call for help within one hour of your call.

Four Hours: We will be onsite in four hours or less of your call.

Eight Hours: We will contact your insurance adjuster within eight hours of your call.

Our restoration technicians are required to undergo initial and continuous ongoing education to stay up-to-speed on current best practices and industry standards. They are certified by the Institute of Inspection, Cleaning and Restoration Certification, the nonprofit certifying body for the cleaning and restoration industry.

Call Us Today!

You never know when you will experience a property damage emergency, but when you do, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24-hours a day every day of the year. Call us today at 630-369-9710. We’ll clean and restore your property damage in Naperville, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Mold Infestation in Plainfield Business?

5/17/2021 (Permalink)

We mitigate commercial mold damage in Will and Kendall counties.

Mold damage happens in Plainfield.

After the last rainstorm, we had a small water leak in the ceiling that went unnoticed until we started smelling a musty odor in the office. We saw a ceiling tile in the back of the building was water-stained, and when we took down the ceiling panel, we found it was covered in mold, along with other parts of the ceiling’s interior. Yuck!

Thankfully, one of our employees used SERVPRO® of Plainfield/Naperville South in the past for a mold problem, so we called them, and I’m glad we did. When they arrived, they assessed the situation and used an infrared camera to pinpoint the location of the water damage in the ceiling, and repaired the leak. They worked quickly to contain the mold by closing off the part of the building with the mold infestation, and then they began the remediation process to manage the situation. The SERVPRO technicians had the specialized training, equipment, and experience to mitigate and remediate the mold problem.

• Applied Microbial Remediation Specialist
• Water Damage Restoration Technician
• Applied Structural Drying Technician
• Odor Control Technician
• Upholstery and Fabric Cleaning Technician

Call Us Today!

SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you with commercial mold damage emergencies. Call us today at 630-369-9710. We’ll clean and restore your mold damage in Plainfield, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Storm Restoration Services for Plainfield?

5/11/2021 (Permalink)

We respond to storm damage emergencies 24-hours a day in Will and Kendall counties.

Flooding happens in Plainfield.

Plainfield is no stranger to flooding and storm damage. Last year, SERVPRO® of Plainfield/Naperville South responded to many storm damage emergencies. The Village of Plainfield website states that the Federal Emergency Management Agency (FEMA) is moving forward with efforts to update floodplain maps in Will County that determine what properties in the floodplain will require flood insurance and will have limitations on what can be constructed or reconstructed.

Here is some information from FEMA on some things you can do to prepare for a flood:

Know Your Risk for Floods
Visit FEMA's Flood Map Service Center to know types of flood risk in your area.  Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.

Purchase Flood Insurance
Purchase or renew a flood insurance policy. Homeowner’s insurance policies do not cover flooding. It typically takes up to 30 days for a policy to go into effect so the time to buy is well before a disaster. Get flood coverage under the National Flood Insurance Program (NFIP).

Call Us Today!

SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you with storm damage emergencies. Call us today at 630-369-9710. We’ll clean and restore your storm damage in Plainfield, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Fire Restoration Services for Naperville?

5/3/2021 (Permalink)

We respond to fire damage emergencies 24-hours a day in Will and Kendall counties.

Fire Damage Restoration Services for Naperville

After my home was damaged by fire my insurance adjuster told me to call SERVPRO® of Plainfield/Naperville South and I’m thankful that he did. The SERVPRO team arrived quickly, assessed the damage, and tarped up the broken windows and door. They provided a full range of restoration services to return my home to preloss condition, including:

·      Water Removal and Drying

They used dehumidifiers and air movers to remove the remaining water and complete the drying process. 

·      Removal of Smoke and Soot from All Surfaces

They used specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

·      Cleaning and Sanitizing

They cleaned, sanitized, and disinfected all of the restorable items and structures damaged by the fire. They also removed the smoke odors using industrial air scrubbers and fogging equipment.

·      Restoration

They repaired windows, the door, and the drywall. After that, they painted and installed new carpet. After the job was completed, you couldn’t tell I ever had fire damage in my home!

Call Us!

SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you with fire damage emergencies 24-hours a day. Call us today at 630-369-9710. We’ll clean and restore your fire damage in Naperville, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Mold Problem in Plainfield?

4/26/2021 (Permalink)

We respond to commercial damage emergencies 24-hours a day in Will and Kendall counties.

Mold happens.

Did you know that in the right conditions mold can develop in forty-eight hours? Many commercial businesses experience mold damage in the Spring as the weather becomes warmer. Mold is always present in the Earth’s atmosphere, and these microscopic spores float around, waiting for the optimum conditions to present themselves to land and colonize. Here are some more interesting facts about mold from our website:

• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

SERVPRO® of Plainfield/Naperville South has been helping Plainfield commercial businesses remediate mold damage for years. Our technicians have the specialized training and equipment to contain the mold infestation and remediate it to preloss condition.

• Applied Microbial Remediation Specialist
• Water Damage Restoration Technician
• Applied Structural Drying Technician
• Odor Control Technician
• Upholstery and Fabric Cleaning Technician

Call Us!

SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you with mold damage emergencies 24-hours a day. Call us today at 630-369-9710. We’ll clean and restore your mold damage in Plainfield, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Flooding Problem in Naperville?

4/19/2021 (Permalink)

We respond to storm damage emergencies 24-hours a day in DuPage and Will counties.

Preventing Roadway Flooding in Naperville?

SERVPRO® of Plainfield/Naperville South has been responding to storm damage emergencies in the Naperville area for years, and we know that having a fast response time is critical to minimizing further damage to your home or commercial business.

Spring is here and that means rising water levels in the DuPage River, which may pose possible flooding conditions for downtown Naperville in May. The City of Naperville website offers some great tips on how residents can help prevent roadway flooding:

Keep it clear.

• Many stormwater blockages in streets occur due to clogged storm sewer inlets and drains. If there is an inlet in the street adjacent to your home, please keep this drain clear of all obstructions like leaves, grass, and debris.
• Debris at storm sewer inlets also builds up after a storm event, which is a good time to check the inlet to make sure that the system will work well in the next storm
• If you see a clogged storm sewer inlet in the City, or cannot clear the debris yourself, please call 630-420-6095 to report the location

Call Us!

SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you with storm damage emergencies in Naperville 24-hours a day. Call us today at 630-369-9710. We’ll clean and restore your storm damage, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Home Fire Extinguisher Safety Tips for Plainfield?

4/14/2021 (Permalink)

We respond to fire damage emergencies 24-hours a day in Naperville.

The National Fire Protection Association (NFPA) suggests using fire extinguishers in-home settings when the fire is limited to a small area, like a wastebasket and the fire is not growing, and after everyone has exited the building. At SERVPRO® of Plainfield/Naperville South, we respond to fire damage emergencies day and night in the Plainfield area and know that fire extinguishers are an effective way of putting out small, contained fires in the home. Here are some safety tips from the NFPA for the proper method to operate a fire extinguisher:

• Remember the word, PASS:

1. Pull the pin. Hold the extinguisher with the nozzle pointing away from you and release the locking mechanism
2. Aim low. Point the extinguisher at the base of the fire
3. Squeeze the lever slowly and evenly
4. Sweep the nozzle from side-to-side

The NFPA also suggests that homeowners select a multi-purpose extinguisher that is large enough to put out a small fire, but not so big that it could be difficult to handle. Check with your local fire department to see if they offer hands-on fire extinguisher training.

Call Us Today!

SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you with fire damage emergencies 24-hours a day. Call us today at 630-369-9710. We’ll clean and restore your fire damage in Plainfield, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Basement Seepage Problem in Shorewood?

4/6/2021 (Permalink)

We respond to water damage emergencies 24-hours a day in Will County.

Preventing Water Basement Water Damage

SERVPRO® of Plainfield/Naperville South responds to water damage emergencies in Shorewood and other areas in Will County throughout the year. Basement seepage is a common problem that can be prevented with a little work. Here are some tips from the Insurance Information Institute for preventing basement water seepage:

• Make sure water drains away from the building. Seepage is exacerbated by soil that has settled in a way to make water flow toward the building. After a storm, and especially if the ground is already saturated, rainwater that flows towards the building goes down the outside of the foundation wall potentially through any cracks.

• Reseal your basement. Water in the basement is often caused by cracks in building foundations or floor slabs. If you notice water seepage after heavy rain when you've never had a problem, it may mean that your once-waterproof cement floors and basement walls have deteriorated. Painting vulnerable areas with water sealant can prevent seepage.

• Install a backwater valve. Though less common than other causes of basement water, sewer backups are messy. Learn more about your sewer responsibilities and install and maintain a backwater valve, which allows sewage to go out, but not come back in.

Call Us!

SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24-hours a day. Call us today at 630-369-9710. We’ll clean and restore your water damage in Shorewood, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Chemical Spill in Naperville?

3/24/2021 (Permalink)

We are a premier cleaning and restoration company in Will County.

Toxic Situation

We had some containers of paint thinners and other paint waste waiting outside in the back of our automotive repair shop waiting to be picked up and taken to a designated toxic waste disposal site. Unfortunately, a truck backed up into the containers and they spilled their contents behind the shop. Our shop manager knew about SERVPRO® of Plainfield/Naperville South, and they came out and cleaned up the spill.

Although SERVPRO® of Plainfield/Naperville South is known primarily for restoring fire and water damage, we also offer a full range of deep cleaning services, including biohazard cleanup and restoration to our customers in Naperville. When we arrived, we quickly assessed the damage, and our technicians cleaned up and decontaminated the area, and removed the toxic chemicals.

Our technicians are trained and certified to safely mitigate biohazardous spills in accordance with Occupational Safety and Health Administration (OSHA) and health regulations for the following:

• Sewage backups
• Crime scene residues
• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste/remains
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup

Call Us!

SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24-hours a day. Call us today at 630-369-9710. We’ll clean up and restore your biohazard damage in Naperville, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Snow-Damaged Roof in Shorewood?

3/15/2021 (Permalink)

We respond to storm damage emergencies 24-hours a day in Will County.

Heavy Snow Can Stress Out Your Roof in Shorewood!

In Illinois, homeowners run the risk of roof damage in the winter months due to snow and ice buildup. SERVPRO® of Plainfield/Naperville South responds to storm damage emergencies in Shorewood throughout the winter and offer these roof overstress warning signs from The Federal Emergency Management Agency (FEMA):

Overstress Conditions During A Snow Event

• Sagging ceiling tiles or boards, ceiling boards falling out of the ceiling grid, and/or sagging sprinkler lines and sprinkler heads
• Sprinkler heads deflecting below suspended ceilings
• Popping, cracking, and creaking noises
• Sagging roof members, including metal decking or plywood sheathing
• Bowing truss bottom chords or web members
• Doors and/or windows that can no longer be opened or closed
• Cracked or split wood members
• Cracks in walls or masonry
• Severe roof leaks
• Excessive accumulation of water at nondrainage locations on low slope roofs

If any of these warning signs are observed, FEMA recommends evacuating the building and calling a local building authority to conduct a structural inspection.

Call Us Today!

SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24-hours a day. Call us today at 630-369-9710. We’ll restore your storm damage in Shorewood, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Extension Cord Fire in Plainfield?

3/10/2021 (Permalink)

We are leaders in fire mitigation in the Plainfield and Naperville areas.

In a report published by The National Fire Protection Association (NFPA), between 2014 and 2018:

• Electrical distribution or lighting equipment, such as wiring, lighting, cords, and plugs, was involved in an estimated average of roughly 34,000 (10 percent) reported home structure fires per year.
• These incidents caused an average of 470 civilian deaths, 1,100 civilian injuries, and $1.4 billion in direct property damage annually.

SERVPRO® of Plainfield/Naperville South responds to fire damage emergencies in the Plainfield area throughout the year and has seen the damage an electrical fire can do to a structure. Here are some safety tips for using electrical cords from the NFPA:

• Have all electrical work done by a qualified electrician.
• Only use one heat-producing appliance (such as a coffee maker, toaster, space heater, etc.) plugged into a receptacle outlet at a time.
• Check electrical cords to make sure they are not running across doorways or under carpets. Extension cords are intended for temporary use. Have a qualified electrician add more receptacle outlets so you don’t have to use extension cords.
• Major appliances (refrigerators, dryers, washers, stoves, air conditioners, microwave ovens, etc.) should be plugged directly into a wall receptacle outlet. Extension cords and plug strips should not be used.

Call Us Today!

SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24 hours a day. Call us today at 630-369-9710. We’ll restore your fire damage in Plainfield, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Ice Dam on Roof in Plainfield?

3/2/2021 (Permalink)

We respond to water damage emergencies 24-hours a day in the Plainfield and Naperville areas.

Icicles and Water Damage

Icicles are beautiful, yet they can become a real safety hazard. When they get large enough, they can cause property damage. If you have icicles on your Plainfield home or commercial property roof, you have an ice dam. According to the University of Minnesota Extension (UMN), an ice dam is a ridge of ice that forms on a roof's edge. The ice creates a dam that prevents melting snow from draining properly. The water backs up and can cause rook leaks and water damage to the structure’s walls, ceilings, insulation, and other areas. 

SERVPRO® of Plainfield/Naperville South respond to water damage emergencies 24-hours a day in the Plainfield and Naperville areas and offer these tips from the UMN for preventing ice dams:

• New construction practices should follow or exceed the state code requirements for ceiling and roof insulation levels to prevent ice dams.
• New construction should have a continuous, 100 percent effective air barrier through the ceiling. There should not be any air leakage from the house into the attic space.

Call Us Today!

When you need help mitigating water damage, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24 hours a day. Call us today at 630-369-9710. We’ll clean and restore your water damage in Plainfield, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Happy Customers in Naperville?

2/22/2021 (Permalink)

Our Plainfield and Naperville customers are happy with our restoration services!

Customer Testimonials

When your home or business experiences a fire or water damage emergency; fast response time is imperative to avoid longer and more expensive repairs. At SERVPRO® of Plainfield/Naperville South, we take pride in our fast response time and our employees' training, knowledge, and experience. Here are some customer testimonials to give you an idea of how we work:

“On 7/5 I discovered water in my basement. I called SERVPRO. Flavio & Manny arrived in short order...they worked really hard, were fast, thorough, and efficient. It couldn't have been easier for me. I have nothing but positive things to say about the quality of work that SERVPRO did and the fine people they employ. I would be happy to recommend the company & their employees to anyone.”

Vickie M., Wheaton IL

“This franchise cannot improve. As far as I'm concerned they are perfect! I cannot say enough about how pleased I am with what these people did for my daughter after her apartment fire in Chicago. They went above and beyond what was expected of them. There is not enough space here to express my thanks for a job well done!!” Richard S., Chicago, IL

Call Us!

SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24 hours a day. Call us today at 630-369-9710. We’ll restore your property damage in Naperville, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Smoke-Damaged Building in Plainfield?

2/15/2021 (Permalink)

We mitigate commercial smoke and fire damage in the Plainfield and Naperville areas.

Smoke Damage Happens

As soon as the smoke alarms inside the manufacturing building sounded, we went outside to our designated emergency zones to await further instructions. Thanks to the Plainfield Township Fire Department's quick response, the fire never had a chance to do major damage. The fire was contained to the utility closet, where a dusty electrical panel with some kinked wires caused the fire to ignite.

Even though the fire was contained, there was smoke, soot, and water left from the firefighting efforts that had to be cleaned up before we could become fully operational again. We called SERVPRO® of Plainfield/Naperville South and they sent a team of restoration technicians to mitigate the damage.

They extracted the water and set up air blowers and air movers to completely dry the area and cleaned the smoke and soot residue from the walls, floors, ceilings and light fixtures, and workstations, and neutralized the smoke odor. They were also able to supervise the repair of the electrical panel. Now you would never know there had ever been a fire!

Call Us!

When your business has been damaged by fire, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24 hours a day. Call us today at 630-369-9710. We’ll restore your commercial fire damage in Plainfield, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Disaster Supply Kits for Shorewood?

2/10/2021 (Permalink)

We respond to storm damage emergencies 24-hours a day in the Plainfield area.

Basic Disaster Supplies Kit

If a severe storm hit Shorewood, would you be ready to survive on your own for several days? SERVPRO® of Plainfield/Naperville South responds to storm damage emergencies throughout the year, and offer these tips for building a basic disaster supplies kit from the Federal Emergency Management Agency:

A basic emergency supply kit could include the following recommended items:

• Water (one gallon per person per day for at least three days, for drinking and sanitation)
• Food (at least a three-day supply of non-perishable food)
• Battery-powered or hand-crank radio and a NOAA Weather Radio with tone alert
• Flashlight
• First aid kit
• Extra batteries
• Whistle (to signal for help)
• Dust mask (to help filter contaminated air)
• Plastic sheeting and duct tape (to shelter in place)
• Moist towelettes, garbage bags, and plastic ties (for personal sanitation)
• Wrench or pliers (to turn off utilities)
• Manual can opener (for food)
• Local maps
• Cell phone with chargers and a backup battery

To assemble your kit, store items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers such as plastic bins or a duffel bag.

Call Us Today!

SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24 hours a day. Call us today at 630-369-9710. We’ll restore your storm damage in Shorewood, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Staying Healthy around Standing Water in Plainfield

2/4/2021 (Permalink)

Staying Healthy Around Standing Water in Plainfield:

Standing water of any kind in Plainfield can be a powerful source of disease. Floods can be worse due to the amount of water involved. Even small puddles can pose a risk. 

Different kinds of debris can be found in floodwaters such as dead animals, rotted plants, and sewage, to name a few. If you have water damage inside your home, watch for debris in the home as well to include rotted food and electrical problems. 

Viruses and bacteria can cause illnesses. To reduce your chances of catching something, SERVPRO of Plainfield / Naperville South suggests:

• Washing dirty clothes and towels in hot water. Use bleach if possible
• Remember that you can shake hands with an infected person and get infected. 
• Do not allow children to play in the flood water
• Wash children’s hands before meals
• Disinfect toys before letting children play with them
• Use bleach or other disinfectants on hard surfaces
• Keep your hands washed

Cuts and rashes can become infected. Protect yourself and others in Plainfield:

• Avoid floodwaters if you have an open rash or a cut
• Clean cuts or rashes. Cover them with a waterproof bandage
• Clean cuts with soap and clean water
• If a cut becomes red, swollen, or is oozing, get medical attention

SERVPRO of Plainfield / Naperville South is Independently Owned and Operated.

Beware of Flash Flooding in Plainfield

2/4/2021 (Permalink)

Flooding in a structure can occur through natural channels such as flash flooding or through the accumulation of water over a period of time from water line leaks/ruptures. Attacking this problem without professional help can become tedious and possibly dangerous in Plainfield. When your home and/or business are affected by water damage, it is critical to act immediately to minimize cost and inconvenience.

SERVPRO of Plainfield / Naperville South has trained professionals who are quick to respond and apply the latest equipment and techniques to make the removal of water and the restoration of your property as organized and pain-free as possible. The drying process is timed and documented to ensure the job is done quickly and completely. Our hope is that we can make the entire unwanted experience “Like it never even happened,” and that we can continue to be your cleanup and restoration specialists in the future.

Kitchen Sink Leak Causing Water Damage Bolingbrook?

2/2/2021 (Permalink)

Bolingbrook residents know we respond to water damage emergencies 24-hours a day!

Sinking feeling in Bolingbrook

The water leak happened so slowly that it took time to notice the water damage taking shape underneath my kitchen sink. It wasn’t until I had to remove the cleaning supplies from underneath the cabinet that I discovered the extent of the damage. The wood at the cabinet’s base was spongy, and there was a bad, musty smell. When I inspected the area with a flashlight, I found a leaking seal around the kitchen sink and a corroded water supply line.

Fortunately, SERVPRO® of Plainfield/Naperville South responds to water damage emergencies 24-hours a day. They have the advanced training, equipment, and experience to efficiently mitigate water damage quickly. In no time they restored my kitchen sink, supply line, and cabinet to preloss condition!

According to a study done by the Insurance Institute for Business and Home Safety, water damage from a sink averaged $7000 per incident and 44 percent of incidents were caused by faulty plumbing supply lines.

Call Us!

When you have a water damage emergency, SERVPRO® of Plainfield/Naperville South will send a team of highly trained technicians to assist you day or night. Call us today at 630-369-9710. We’ll restore your water damage in Bolingbrook “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Basement Flooded in Shorewood?

1/25/2021 (Permalink)

We’re on call 24-hours a day to respond to water damage emergencies in Plainfield!

Water intrusion prevention tips from FEMA

Shorewood residents are exposed to all kinds of severe weather. With winter storms comes the potential for water intrusion into the basement of your home or business. According to the Federal Emergency Management Agency (FEMA) water can get into a basement through:

• Through the drainage system, known as the sump.
• Backing up through the sewer lines under the house.
• Seeping through cracks in the walls and floor.
• Through windows and doors, called overland flooding.

SERVPRO® of Plainfield/Naperville South responds to water damage emergencies throughout the year and is our teams of highly trained technicians have the specialized training, experience, and equipment to mitigate water damage quickly and efficiently. Here are some ways to divert water away from your foundation to minimize the possibility of water intrusion from FEMA:

• Channel and disperse water away from the structure by lengthening the run of downspouts with rigid or flexible extensions.
• Prevent interior intrusion through windows and replace weather stripping as needed.

Call Us Today!

When your home or commercial business experiences a flooded basement or other water damage emergency, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24 hours a day. Call us today at 630-369-9710. We’ll restore your property damage in Shorewood, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Winter Storm Preparedness in Plainfield?

1/17/2021 (Permalink)

Naperville residents rely on us to restore storm damage.

Winter Storm Warning Checklist

Winter storms bring with them a higher risk of hypothermia, frostbite, carbon monoxide poisoning, heart attacks from overexertion, and car accidents. Snowstorms, blizzards, freezing rain, ice, and high winds are all things that can knock out heat, power, and communication services. They can last a few hours or several days. SERVPRO® of Plainfield/Naperville South respond to storm damage emergencies often during the winter months, and we offer these safety tips from the Federal Emergency Management Agency (FEMA) on what to do if you are under a winter storm warning:

Winter Storm Warning

• Find shelter right away.
• Stay off roads.
• Stay indoors and dress warmly.
• Prepare for power outages.
• Use a generator outside only.
• Listen for emergency information and alerts.
• Look for signs of hypothermia and frostbite.
• Check on neighbors.

It’s also a good idea to listen to weather reports and warnings of freezing weather and winter storms. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.

Call Us!

When your home or commercial business experiences a storm damage emergency, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24 hours a day. Call us today at 630-369-9710. We’ll restore your storm damage to preloss condition in Plainfield, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Heating Fire in Naperville?

1/11/2021 (Permalink)

Naperville residents rely on us to restore fire damage.

Home fire statistics

Did you know that between 2012 and 2016, local fire departments responded to 52,050 fires related to heating equipment? In a report issued by The National Fire Protection Association (NFPA), heating equipment is listed as a leading cause of fires in the United States. SERVPRO® of Plainfield/Naperville South responds to fire damage emergencies often during the winter months in the Naperville area and we see the damage even a small fire can cause.

Here are some interesting report highlights from the NFPA on heating equipment fires:

• December, January and February are the leading months for home heating fires.
• The peak time of day for home heating equipment fires is between 4:00 p.m. and 8:00 p.m. (27 percent of fires)
• 20 percent occurring between 8:00 p.m. and midnight.
• The fewest fires occur between midnight and 8:00 a.m. (18 percent), but these fires caused almost half of the heating fire deaths.

• Nearly half (48%) of all home heating fires occurred in December, January and February.
• Heating equipment fires accounted for 15% of all reported home fires in 2012-2016 (second behind cooking) and 19% of home fire deaths.

Call Us!

When your Naperville home or commercial business experiences a fire damage emergency, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24 hours a day. Call us today at 630-369-9710. We’ll take care of your water damage, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Rain Gutter Problems in Plainfield?

1/5/2021 (Permalink)

Naperville residents count on us to restore water damage 24-hours a day!

Rain Gutter Maintenance Tips for Plainfield

Clogged rain gutters are one of the most common causes of water damage and one of the easiest types of water damage to prevent. Leaves and debris collect in rain gutters and downspouts over time, and if they are not cleaned before the next big storm, the water will overflow onto the roof, seep into the facia boards, and can even find its way into leaking window seals and foundation cracks. SERVPRO® of Plainfield/Naperville South sees firsthand the damage water can do to a structure, and the longer the leak goes unmitigated, the higher the cost of the repair will be. The Federal Emergency Management Agency (FEMA) has a great publication on protecting your home from water damage. Here are some tips from FEMA to maintain water runoff and drainage around your home:

• Routinely clean and maintain rain gutters.
• Make sure splash pads and downspouts drain away from the building.
• Improve lot grading to ensure that stormwater drains away from the building.

Call Us Today!

When your home or commercial business experiences a water damage emergency, SERVPRO® of Plainfield/Naperville South is ready to respond 24 hours a day, every day. No matter how big the job is, our team of highly trained technicians is on-call to assist you. Call us today at 630-369-9710. We’ll take care of your water damage in Plainfield, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Crime Scene Cleanup in Naperville?

12/28/2020 (Permalink)

We are equipped to safely clean biohazard spills in the Plainfield area.

Convenience store stickup

My uncle’s convenience store was held up by a robber. Thankfully a good Samaritan that was shopping in the store snuck up and tackled the guy and held him down until the police came. Thankfully no one was hurt, but the store was a mess. Some of the store displays got knocked over and there was broken glass, blood, and food debris all over the floor. My uncle had to close the store because it was a safety hazard, and he called SERVPRO® of Plainfield/Naperville South. Even though it was late at night a crew came out and cleaned the entire area and removed all of the damaged goods from the store floor. They cleaned and sanitized the area and my Uncle reopened the store that same night!

Unfortunately, crimes, accidents, and other traumas happen all the time, and when they do, we are Here to Help.® Our restoration technicians are specially trained to safely clean and dispose of biohazardous materials related to crime scenes, accidents, chemical spills, and more.

Call Us Today!

SERVPRO® of Plainfield/Naperville Souths’ team of highly trained technicians is on-call and ready to assist you with property damage emergencies in Naperville 24 hours a day, every day. Call us today at 630-369-9710.

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Holiday Kitchen Fire in Plainfield?

12/20/2020 (Permalink)

We are on call 24-hours a day to respond to fire damage emergencies in Naperville.

Holiday Cooking

It’s that time of year when we do a lot of holiday baking in Plainfield. Christmas cookies, pies, fudge, and candy are holiday staples. The holiday season is a great time to bake with the kids, and they love being involved in every step of the process!

SERVPRO® of Plainfield/Naperville South responds to fire damage emergencies throughout the holidays and sees the destruction even a small cooking fire can cause. Everything in the house smells like smoke and gets covered in soot. The National Fire Protection Association offers these tips to keep your family safe this holiday season:

Cooking Safety

• Test your smoke alarms and tell your guests about your home fire escape plan
• Stay in the kitchen when cooking on the stovetop
• Keep anything that can catch fire away from your stovetop
• Keep holiday decorations away from open flames

If you have a cooking fire

• Just get out! When you leave, close the door behind you to help contain the fire.
• Call 9-1-1 or the local emergency number after you leave.
• If you try to fight the fire, be sure others are getting out, and you have a clear way out.
• For an oven fire, turn off the heat and keep the door closed.

Call Us!

SERVPRO® of Plainfield/Naperville Souths’ team of highly trained technicians are on-call and ready to assist you with fire damage emergencies in Plainfield 24 hours a day, every day. Call us today at 630-369-9710.

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Blizzard in Bolingbrook?

12/14/2020 (Permalink)

We respond to storm damage emergencies in the Plainfield area 24 hours a day.

Illinois Weather Trivia

Do you remember the last blizzard to hit Bolingbrook? It was the winter of 2011 when a blizzard dropped 20 inches of snow in a 24-hour period. This was the third-largest blizzard ever to be recorded in Chicago. Bolingbrook was buried in snow, and at least 10,000 customers lost power. The snow lasted on the ground for 16 days after the storm!

SERVPRO® of Plainfield/Naperville South responds to storm emergencies 24 hours a day and has plenty of experience mitigating storm damage and flooding. We can restore every kind of structure, from hi-rise apartments to office and government buildings. No matter how extensive the storm damage may be, we have the advanced training and equipment necessary to quickly and efficiently restore your property to pre-storm conditions.

Here are some tips from the Federal Emergency Management Agency to survive a winter storm:

• Stay indoors and off the roads.
• Close off rooms to conserve heat.
• Dress in layers and use blankets to stay warm.
• Bring pets into a warm place and out of the storm or severe cold.
• Never use a generator, camp stove, charcoal grill, or propane heater inside as these can start accidental fires or cause carbon monoxide poisoning.
• Never heat a home with a cooktop or oven.

Call Us

SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call and ready to assist you with storm damage restoration in Bolingbrook 24 hours a day, every day. Call us today at 630-369-9710.

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Commercial Water Damage in Plainville?

12/7/2020 (Permalink)

We restore your commercial property damage with minimal disruption in Naperville.

Drenched at Work

I’ll never forget the time when one of our machines in the Plainfield warehouse caught on fire and sent flames up to the ceiling, causing the sprinklers to go off. It was raining inside the warehouse! And although the fire was extinguished safely, everything in the warehouse was soggy and wet. Our computers, telephones, documents, and inventory racks were dripping water. We were able to mobilize and get employees out of the slip zones, and we called SERVPRO® of Plainfield/Naperville South.

It was amazing to watch the SERVPRO team in action. They extracted the water from the floor and dried off all of the contents in the warehouse. They set up high-speed air movers and blowers to remove the rest of the moisture from the air, and the next day we were back at work with minimal disruption!

SERVPRO® of Plainfield/Naperville South offers many commercial services to keep your business looking and operating at its best. Our commercial services include:

• Certified SERVPRO Cleaned
• Commercial Restoration
• Commercial Water Restoration
• Commercial Fire Restoration
• Commercial Mold Remediation
• Commercial Storm and Major Events
• Disaster Recovery Team
• Commercial Cleaning
• Building Services

Call Us Today!

You never know when you might need our commercial cleanup and restoration services in Plainfield, but when you do SERVPRO® of Plainfield/Naperville South is Here to Help.® Our highly trained team is on call and ready to assist you 24 hours a day, every day. Call us today at 630-369-9710.

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Beware of Flash Flooding in Plainfield

12/3/2020 (Permalink)

Flooding in a structure can occur through natural channels such as flash flooding or through the accumulation of water over a period of time from water line leaks/ruptures. Attacking this problem without professional help can become tedious and possibly dangerous in Plainfield. When your home and/or business are affected by water damage, it is critical to act immediately to minimize cost and inconvenience.

SERVPRO of Plainfield has trained professionals who are quick to respond and apply the latest equipment and techniques to make the removal of water and the restoration of your property as organized and pain-free as possible. The drying process is timed and documented to ensure the job is done quickly and completely. Our hope is that we can make the entire unwanted experience “Like it never even happened,” and that we can continue to be your cleanup and restoration specialists in the future.

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Tips to Prevent Kitchen Fire in Naperville South

12/3/2020 (Permalink)

SERVPRO of Plainfield/Naperville South understands that cooking equipment is a leading cause of fire damage and fire injuries in your Naperville South home.

To help prevent fire damage, SERVPRO of Plainfield/Naperville South shares these tips. They make more sense than not cooking at home.

• Many kitchen items can catch fire, including dish towels, oven mitts, recipes, wooden tools, and loose clothing
• Never operate the stove or oven when you are tired or have been drinking alcohol
• If you are frying, broiling, grilling, or boiling food, stay in the kitchen. If you leave, even for a short time, turn off the heat
• Keep flammable items at least three feet from the stove top
• Do not allow children within two to four feet of the stove or oven
• If you must leave the house while cooking of any kind, turn off the heat sources

Remember that fire is fast. If you cannot contain a fire immediately, leave and bring everyone with you. Call 9-1-1 from outside your Naperville South home.

SERVPRO of Plainfield/Naperville South reminds you that fire prevention is the best strategy against fire damage. 

SERVPRO of Plainfield/Naperville South is independently owned and operated. 

Links:

https://www.usfa.fema.gov/prevention/ 

Preparing for storms in Plainfield

12/3/2020 (Permalink)

When storms are brewing, we may not think destruction is headed our way but sometimes the inevitable happens in Plainfield. While storms can be beautiful, they can turn deadly in just moments. Being prepared will help minimize harm to people and bring less damage to your property. If you find yourself in the aftermath of a storm, let SERVPRO of Plainfield/ Naperville South turn your chaos back to normal.

A few ways to prepare for a storm with strong winds are:

• Have a flashlight readily available in case of a power outage
• Board up windows and doors ahead of time, if possible
• Secure loose items
• Have an emergency kit ready including non-perishable foods and water
• Make a plan ahead of time so your family will know what to do

Your local meteorologists will monitor the weather conditions in your area keeping you informed on what type of storm is happening. A storm Watch indicates they are watching for formations of specific types (flooding, severe thunderstorms, hail, tornadoes, etc.)  A storm warning means there are property and life-threatening conditions occurring so you should take precautions.

Once the storm has subsided in Plainfield, please continue to be careful walking about your structure as there could be loose debris, and compromised structures, etc. Wear boots, and gloves to help protect yourself but above all call the professionals at SERVPRO of Plainfield/Naperville South to make your loss “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

How to prepare an emergency kit for a severe storm in Plainfield

12/3/2020 (Permalink)

Plainfield is no stranger to severe storms. If a community is not prepared for a severe storm, the results can be devastating.  SERVPRO of Plainfield/Naperville South wants to share some of the following tips to keep in mind while putting together an emergency kit in the event of a severe storm approaching. FEMA has stated that emergency kits should include some of the following:

• Flashlight and extra batteries
• First aid kit
• Any medicine currently being taken
• Emergency food and water
• Extra change of clothes and shoes
• Pet supplies if you are taking care of an animal

These are just a few examples of what an emergency kit should contain. Residents can add whatever else may be needed. There should be an emergency kit in every residential building as well as all commercial buildings if possible. Aside from having an emergency kit ready, a plan should also be in place. If there is a designated storm area inside the home or office, occupants should head there with the emergency kits. Severe storms cannot be avoided, but with the right tools and resources, they can be easier to deal with.  SERVPRO of Plainfield/Naperville South wants to make sure your city is prepared! 

SERVPRO of Plainfield/Naperville South is independently owned and operated. 

Together We Restore your Home in Plainfield

12/3/2020 (Permalink)

Together we get it done.

Life is full of mishaps and otherwise unwanted stress creators such as storms. Did you know that wind can reach speeds of up to 60 mph in severe cases?  This kind of wind in your Plainfield home or business can cause several different kinds of damage, as well as leave areas of the structure vulnerable to rain and other water crisis such as broken pipes.  SERVPRO of Plainfield/Naperville South can work together with you to lower chances for incurring injury and/or cost due to storm damage.

Your part.

Preparedness is a necessary tool in your efforts to protect your home in Plainfield.

It’s your house; so not only do you have a vested interest in lowering risks to your home and family; but that same preparedness creates a more stress free environment. 

Be prepared for the worst when times are the best. Don’t wait until the wind is moving at speeds of forty mph outside before you start making calls and buying batteries. Do these things early on when there are no clouds in the sky.

Our part.

SERVPRO of Plainfield/Naperville South promises to answer when you call. We promise that the person fielding your call will understand not only the proper responses to your cleanup and restoration questions but they will understand your vulnerable and stressful position as the owner/insurance adjuster.  We will use that understanding to make you as comfortable with what’s happening as possible. We will send the correct people, and the proper equipment to meet whatever needs have been created by the unfortunate event(s).

SERVPRO of Plainfield/Naperville South is independently owned and operated. 

Fire Damage Emergency in Naperville?

11/23/2020 (Permalink)

We offer many fire restoration services to Plainfield businesses and residents.

Back Porch Disaster

I’ll never forget the day the Thanksgiving turkey caught on fire while my uncle was cooking the turkey on the back porch in one of those deep fryers. It happened so quickly. One minute we were cooking away in my grandmother’s Naperville home, and the next thing I knew, the back porch and part of the kitchen was on fire! I think the turkey fryer got knocked over, and the grease ignited. What a disaster! Thankfully no one was hurt, and The Naperville Fire Department arrived and extinguished the flames in no time flat.

According to the National Fire Protection Association, Thanksgiving is the peak day for home cooking fires, followed by Christmas Day and the day before Thanksgiving, Easter, and Christmas Eve.

SERVPRO® of Plainfield/Naperville South has a team of fire restoration technicians on call and ready to respond to your fire damage emergency. When we arrive, we will secure the structure, provide an assessment of the damage, and immediately begin cleanup and remove all the fire-damaged materials. We can also help you with the insurance process and paperwork.

Call Us Today!

SERVPRO® of Plainfield/Naperville South offers a full range of fire restoration services, so we can provide continuity by supervising the restoration job from start to finish. Call us today at 630-369-9710. We’ll restore your fire damage in Naperville, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Flooded Kitchen in Shorewood?

11/18/2020 (Permalink)

We are water restoration specialists serving Naperville and the surrounding areas.

Floored by my floors in Shorewood

You would never know by looking at this picture that my kitchen floor flooded in my Shorewood home last week. Evidently, my washing machine decided to overflow after I went to bed that night, and I woke up to discover that my nice hardwood floors were now part of a small indoor lake. Yikes! I knew that every second counts when dealing with water damage, so I threw down as many towels as I could find to soak up as much water as possible and called SERVPRO® of Plainfield/Naperville South.

They asked me some questions over the phone to determine what equipment and how many technicians to send out and arrived on site quickly. After they had removed the excess water from the floor, they set up air movers and blowers to remove the excess water and completely dry the area to discourage warping and mold growth. Fortunately, they were able to save my floors, and after the drying and dehumidifying were completed, they cleaned, sanitized, and deodorized my kitchen, and I couldn’t be happier.

Call Us Today!

SERVPRO® of Plainfield/Naperville South responds to water damage emergencies 24 hours day, every day. Call us today at 630-369-9710. We’ll restore your water damage in Shorewood, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Business Owners can count on SERVPRO for Specialty Cleaning

11/12/2020 (Permalink)

SERVPRO provides several cleaning services for your business.

Whether your business is large or small, SERVPRO of Plainfield / Naperville South is Here to Help.

SERVPRO of Plainfield / Naperville South is known for its expertise in restoration and recovery from disasters but we also provide non-emergency services, such as cleaning services.  When SERVPRO of Plainfield / Naperville South cleans commercial properties, the surfaces are not merely clean; they are “Certified: SERVPRO Cleaned.”

A New Standard of Clean

We are happy to provide maintenance cleaning services for commercial clients, which include restaurants, automobile dealerships, healthcare providers and others.  We also have extensive experience in cleaning biohazards, vandalism and graffiti, and crime or trauma scenes.

The recent pandemic has increased awareness of the necessity for both proactive and disaster-response cleaning. 

Call us at (630) 369-9710 to schedule an appointment.  We will develop a cleaning plan designed for the needs of your business.  Cleanings can be scheduled as little or as much as needed.

We are always available for emergencies

SERVPRO of Plainfield / Naperville South is available any time 24 hours a day to respond to an emergency.  Remember to call (630) 369-9710.

SERVPRO is ready to handle your Storm Damage

11/12/2020 (Permalink)

We are storm damage restoration professionals.

Storm Damage

Snow, flooding, thunderstorms, lightning, high winds, and hail can cause damage to your property.  Uprooted trees and dangling powerlines can contribute to the mess.  SERVPRO of Plainfield / Naperville South has years of experience responding to any kind of storm damage. 

Fast Response Time

SERVPRO of Plainfield / Naperville South wants homeowners and commercial business owners to know that no matter what kind of storm damage you experience, we are ready to respond to your emergency 24 hours a day.

Highly Trained

Our technicians are highly trained professionals and undergo initial intensive training when hired, and undergo employee certification and continuous training for:

• Crew Training
• Fire Restoration
• Water Restoration
• Carpet & Upholstery Cleaning

Call Us Today

If your home or commercial business experiences storm damage, SERVPRO of Plainfield / Naperville South is always available to help.  Call us today at 630-369-9710.  We’ll cleanup and restore your storm damage “Like it never even happened.”

SERVPRO - Water Cleanup and Restoration

11/10/2020 (Permalink)

We respond to water damage emergencies 24 hours a day.

Water damage to your home can arrive quickly and without warning.  Do you know what to do if this happens to you?  SERVPRO of Plainfield / Naperville South want homeowners to know that if you experience water damage we are here to help.  We have the experience and specialty equipment to handle any water damage emergency.  The American Red Cross offers these tips for minimizing water damage while you wait for help to arrive:

• Remove any water that remains
• Bring all soft items such as sofas, clothing, bedding and throw rugs outside to dry in the sunlight and wind if possible
• Throw away items that have absorbed water and cannot be cleaned or disinfected such as mattresses, carpeting, cosmetics, stuffed animals and baby toys
• Keep the windows open and run fans, or keep them shut and run dehumidifiers to pull water from wood floors, beams, doors, etc.

If you experience flooding or water damage in your home, you can count on us to respond to your emergency 24 hours a day.  Call us at 630-369-9710 to find out about our water cleanup and restorations services. 

Keeping your Pets Safe from Fire

11/2/2020 (Permalink)

Follow these tips to keep your pets safe from fire in your home.

Pets are a big part of our lives; they are often considered part of our family.  We need to make sure that we keep our pets safe inside our homes.  According to the National Fire Protection Association (NFPA) pets and wild animals are responsible for starting 750 home fires each year.  The following are a few sources that your pet may have exposure to:

• Cooking equipment
• Fireplaces
• Chimneys
• Space heaters
• Lamps
• Bulbs
• Wiring
• Candles

Here are a few safety tips from NFPA to keep your pets safe in your home:

• Pets may bump into, turn on, or knock over cooking equipment so keep them away from stoves and countertops.
• Keep pets away from candles, lamps, and space heaters.
• Use a heat-tempered glass screen on a fireplace and keep it in place.
• Keep pets away from chimney’s outside vents.
• Create a “pet-free zone” of at least three feet away from the fireplace.
• Use battery-operated, flameless candles.
• Keep pets away from electrical cords that they might want to chew.
• Make sure your pets are included in your emergency evacuation plan.

SERVPRO of Plainfield / Naperville South will respond to any fire damage emergency 24 hours a day.  Call us today at 630-369-9710. 

Tips for Outdoor Grilling

9/9/2020 (Permalink)

Enjoy outdoor grilling with these safety tips.

As the warm days of summer begin to fade, there will be cooler fall days to still enjoy the taste of a meal cooked outside on the grill.  Here are some safety tips provided by the National Fire Protection Association to keep in mind when grilling:

General Grill Safety Tips:

• Propane and charcoal BBQ grills should only be used outdoors.
• The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
• Keep children and pets at least three feet away from the grill area.
• Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
• Never leave your grill unattended.
• Always make sure your gas grill lid is open before lighting it.

If you have a Charcoal Grill:

• There are several ways to get the charcoal ready to use. Charcoal chimney starters allow you to start the charcoal using newspaper as a fuel.
• If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquids to the fire.
• Keep charcoal fluid out of the reach of children and away from heat sources.
• When you are finished grilling, let the coals completely cool before disposing in a metal container.

Please stay safe with your outdoor grilling with the help of these safety tips.  If you have any questions about Fire or Smoke damage, please contact SERVPRO of Plainfield / Naperville South at 630-369-9710.

SERVPRO provides Vandalism and Graffiti Cleanup

9/9/2020 (Permalink)

SERVPRO of Plainfield / Naperville South can handle your vandalism and graffiti cleanup.

If your home or business has suffered damage from vandalism or graffiti, we understand the urgency to fix it immediately.  Vandalism and graffiti can range from relatively minor pranks to malicious destruction of property.  SERVPRO of Plainfield / Naperville South knows that even the simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner. 

If you need a window or door boarded up at any time, you can call us for immediate service.  Graffiti may also need to be removed quickly and our highly trained team will provide proper cleanup.  We are available 24 hours, 7 days a week to help you. 

SERVPRO of Plainfield / Naperville South will act quickly to remove vandalism and graffiti from residential and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. Our highly trained technicians can offer the following services:

• General cleaning and graffiti removal
• Brick, stone, and concrete cleaning
• Odor removal and deodorization
• Debris removal
• Contents cleaning

If you need vandalism or graffiti cleanup services, please call SERVPRO of Plainfield / Naperville South at 630-369-9710. 

Call SERVPRO to handle your Commercial Fire Damage Cleanup

9/3/2020 (Permalink)

SERVPRO of Plainfield / Naperville South offers Commercial Fire Damage Cleanup.

Fire damage is especially devastating for a business or commercial property. In addition to the fire and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur. SERVPRO of Plainfield / Naperville South has the training, experience, and equipment to handle large commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, motel, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Here are some of the fire damage and other commercial services we provide:

• Fire damage cleanup and restoration
• Water damage cleanup and restoration
• Mold remediation and mitigation services
• Building services
• Carpet and upholstery cleaning
• Odor removal
• Disaster Recovery Team
• Commercial Cleaning
• Air Ducts & HVAC
• Biohazard
• Trauma & Crime Scene
• Vandalism & Graffiti

If your business has suffered damage from a fire, SERVPRO of Plainfield / Naperville South is available 24 hours a day to safely clean and restore your property. We will take care of your commercial fire damage “Like it never even happened.”

Call us today at 630-369-9710.

Beat the Summer Heat with these Safety Tips

8/4/2020 (Permalink)

Follow these Safety Tips to stay cool & hydrated this summer.

As we approach the middle of summer in the Chicagoland area extreme temperatures continue to rise, be ready to battle the summer heat by following these tips from the CDC:

Stay Cool:

• Wear appropriate clothing: Choose lightweight, light-colored, loose-fitting clothing.
• Stay cool indoors: Stay in an air-conditioned place as much as possible.  If your home does not have air conditioning, go somewhere that does, even a few hours spent in air conditioning can help your body stay cooler when you go back into the heat.
• Plan outdoor activities carefully:  Try to limit your outdoor activity to when it is coolest, like morning and evening hours.
• Pace yourself: Start slowly and pick up the pace gradually. 
• Wear sunscreen: If you must go outdoors, protect yourself from the sun by wearing a hat, sunglasses, and by putting on sunscreen of SPF 15 or higher.
• Avoid cooking hot meals: They add heat to your body!

Stay Hydrated:

• Drink plenty of fluids: Drink more fluids, regardless of how active you are.  Do not wait until you are thirsty to drink.
• Replace salt and minerals: Sweating removes salt and minerals from the body that need to be replaced.  A sports drink can replace the salt and minerals you lose in sweat.
• Keep your pets hydrated: Provide plenty of fresh water for your pets.

SERVPRO of Plainfield / Naperville South want to make sure you stay cool this summer.  Give us a call at (630) 369-9710 if you have any questions.

We Provide Commercial Water Damage Restoration

6/23/2020 (Permalink)

SERVPRO of Plainfield / Naperville South is available 24 hours a day to handle your water emergency.

A dripping faucet or a leaking water pipe can be costly for business owners if left unrepaired.  Water can seep under floors, into drywall and cause harm to the building structure over time.  The longer water is left to stand and permeate surfaces, the higher the cost of repairs.  SERVPRO of Plainfield / Naperville South want business owners to know that our highly trained technicians can respond quickly to mitigate the damage and manage the restoration project through to its completion.  Here are a few questions that we ask when you call us.  These questions will help us determine what equipment and resources to bring:

• Your business name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

SERVPRO of Plainfield / Naperville South professionals are available 24 hours a day to respond to water damage emergencies, large or small.  Call us today at (630) 369-9710 to find out about our water cleanup and restoration services. 

Certified: SERVPRO Cleaned – a defensive cleaning program

6/23/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Plainfield / Naperville South today at 630-369-9710 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

We are Cleaning Experts

3/19/2020 (Permalink)

SERVPRO of Plainfield / Naperville South is Here to Help.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Plainfield / Naperville South, 630-369-9710.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Be Prepared with a Fire Escape Plan

2/20/2020 (Permalink)

Keep your family safe in case of a fire - Have an escape plan in place.

SERVPRO of Plainfield / Naperville South knows that having a plan is the best way to prepare your family in case of a fire emergency.  It does not take a great deal of work, but it can be the difference in being able to protect your family.

Your plan should be simple and easy to follow.  Here are some suggestions from Ready.gov to help make a plan for your family in case of a fire:

• Involve your children when making the plan so that they are ready in case of a fire.
• Teach children not to hide from firefighters.
• Find two ways to get out of each room.
• Practice the plan so your children know what to do in case of a fire.
• Practice feeling your way out of the house in the dark.

Taking the time to come up with a plan is an important part of protecting your family in the event of a fire.

Home fires can happen at any time, but you can make sure that your family is ready in case it happens.  If you need additional resources, call SERVPRO of Plainfield / Naperville South at (630) 369-9710 and we can help!

Emergency Tips for Flooding

2/20/2020 (Permalink)

For help with Flooding, call SERVPRO of Plainfield / Naperville South at (630) 369-9710.

Water Emergencies can happen quickly and can be devastating to your home or business.  SERVPRO of Plainfield / Naperville South can arrive fast to help you.

Here are a few tips until help arrives:

What to do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT to do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging.

If your home or business has experienced damage caused by flooding, call SERVPRO of Plainfield / Naperville South at (630) 369-9710.

SERVPRO can help with Storm Damage

2/18/2020 (Permalink)

Storm Damage? SERVPRO of Plainfield / Naperville South is available to help!

If you live in the Midwest, chances are you know just how quickly the weather can change and storms can occur on a moment’s notice.

Whatever type of weather event happens in Chicagoland, you can count on SERVPRO of Plainfield / Naperville South to be able to respond quickly.  Our team has several years of experience responding to weather events across the area, region, and even throughout the United States. 

In recent years our team has responded to storms involving hurricanes, sub-zero temperatures, tornadoes, flooding, and all types of weather events.  Given our experience with these types of events, our team has the knowledge and skills to respond quickly and professionally to assist homes and businesses during stressful moments.  When a big storm happens, you want to count on the experienced professionals at SERVPRO of Plainfield / Naperville South.

Have Storm or Flood Damage?  Call Us today (630) 369-9710

Commercial Fire Damage

2/18/2020 (Permalink)

If Fire damages your business - SERVPRO of Plainfield / Naperville South is available to help!

Fire damage is especially devastating for a business or commercial property.  In addition to the fire and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur.  Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity.  If your business experiences a fire loss, call the fire and water damage restoration experts and we’ll respond immediately to get you back to business.

• 24 Hour Emergency Service
• Faster to Any Size Disaster
• A Trusted Leader in the Fire and Water Restoration Industry
• Highly Trained Fire and Water Damage Restoration Specialists

SERVPRO of Plainfield / Naperville South has the training, experience, and equipment to handle large commercial fire damage emergencies.  Whether your fire emergency occurs in a restaurant, motel, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. 

Commercial Fire Damage?  Call SERVPRO of Plainfield / Naperville South at (630) 369-9710.

Fire, Smoke and Soot Services

2/12/2020 (Permalink)

SERVPRO of Plainfield / Naperville South offers Fire cleanup services.

Fire damage can be devastating, and immediate action is crucial when dealing with fire damage.  Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  SERVPRO of Plainfield / Naperville South provides the following fire, smoke and soot restoration services:

Structural Cleaning:

After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning.  We will pretest to determine the extent of damage, and then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your structure.  Depending on the amount of soot, we may even be able to reduce the cost of recovery by cleaning lighter soot deposits found on some surfaces, eliminating the expense incurred with repainting or refinishing.  

Contents Cleaning:

All of the restorable contents in affected areas will be professionally cleaned and deodorized.  This includes area rugs, furniture, draperies and upholstery.  We begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate.  We can provide wet or dry cleaning services.  Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition.  

Deodorization:

We provide specialized services that rid your home or place of business of offensive odors left by fire or smoke damage.  We do not merely cover up lingering odors with a fragrance, we will seek out the sources of the odor and remove them.

If your home or business experiences fire, smoke or soot damage, please call SERVPRO of Plainfield / Naperville South at (630) 369-9710.

Be Prepared for a Thunderstorm

2/12/2020 (Permalink)

If a thunderstorm damages your home or business, SERVPRO of Plainfield / Naperville South can help!

As the cold weather remains in our area, remember that thunder and lightning are also a part of the winter weather that we face.  Here are some facts from Ready.gov that you need to be aware of if a thunderstorm is headed your way.  

Thunderstorms are dangerous storms that include lightning and can:

• Include powerful winds over 50 MPH
• Create hail
• Cause floods
• Cause tornadoes

It is important to prepare for a Thunderstorm

• When thunder roars, go indoors!
• Move from outdoors into a building or car.
• Pay attention to alerts and warnings.
• Unplug appliances.

Thunderstorms occur with little warning and can be especially devastating, so you will need the company that you can trust to rise to the occasion.  Regardless of the type of storm, SERVPRO of Plainfield / Naperville South can handle any size disaster.  Call us today at (630) 369-9710.

Source: Ready.gov/thunderstorms

Odor Removal and Deodorization

2/11/2020 (Permalink)

Keep your home or business smelling fresh and clean! SERVPRO of Plainfield / Naperville South can help with odor removal.

As experts in deodorization, SERVPRO of Plainfield / Naperville South is trained to identify and eliminate offensive odors.  These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors.  Masking and other shortcuts don't work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors.  By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace.  Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give SERVPRO of Plainfield / Naperville South a call at (630) 369-9710 and leave the restoration to us.

Commercial Restoration Professionals

2/11/2020 (Permalink)

You can count on SERVPRO of Plainfield / Naperville South for all of your Commercial Restoration needs.

Are you a business owner in Plainfield or Naperville South?  Have you experienced a recent water, fire or mold damage at your commercial property? 

Are you looking for a reputable company with commercial remediation experience that offers a full service remediation team?  Then, look no further because SERVPRO of Plainfield / Naperville South is here to help.  Conveniently available twenty-four hours a day, seven days a week, SERVPRO of Plainfield / Naperville South is able to work within the parameters of any commercial job site. 

Our goal is to get your business up and running as soon as possible to limit the interruption to your business.  We have worked around schedules so that businesses could stay open while remediation occurred on the off hours in order to avoid monetary disruption. 

We know commercial losses are complex and we will work with you directly to help facilitate your needs.  Call us at (630) 369-9710 to see how we can help get your business back into business.

Let SERVPRO help with Mold

2/4/2020 (Permalink)

SERVPRO of Plainfield / Naperville South can help with Mold.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors.  This makes it impossible to remove all mold from a home or business.  Therefore, mold remediation reduces the mold spore count back to its natural or baseline level.  Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy.  Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water.  These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call SERVPRO of Plainfield / Naperville South at (630) 369-9710

SERVPRO will Help with Sewage Cleanup

2/4/2020 (Permalink)

SERVPRO of Plainfield / Naperville South is available 24/7 for any sewage emergency.

Water from sewer system backups should be considered very dangerous.  The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness.  Special training and equipment are necessary to safely clean this type of contamination.

There are three major types of contaminated water.  SERVPRO of Plainfield / Naperville South will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet.  If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

• Water from a clean source like a broken water line
• If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested.  Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

• May contain bacteria and viruses
• Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided.  Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

Sewage backup should be considered an emergency and dealt with as quickly as possible.  We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

Contact SERVPRO of Plainfield / Naperville South at (630) 369-9710

SERVPRO Storm Response

2/3/2020 (Permalink)

SERVPRO of Plainfield / Naperville South will respond 24/7 for Storm and Flood Damage.

The team here at SERVPRO of Plainfield / Naperville South is ready for whatever happens, no matter the time, night or day.  When it comes to fire & water damage, our professionals work endlessly to make sure our customers are satisfied and that we walk them through each step of the cleaning process.

We're Highly Trained Storm Damage Specialists

As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience.  We use this training and experience to quickly dry your home and restore it back to pre-storm condition.

We're Quick to Any Size Disaster

When a storm hits your home or business, you need help immediately.  Our quick response will help prevent secondary damage and help reduce restoration costs.

We Have the Resources to Handle Storms and Disasters

When storms hit the Chicagoland area, we can scale our resources to handle a large storm or flooding disaster.  We are available 24 hours a day to respond to your Storm disaster.

Storm or Flood Damage?  Call SERVPRO of Plainfield / Naperville South at (630) 369-9710

SERVPRO cares for your Belongings

2/3/2020 (Permalink)

SERVPRO of Plainfield / Naperville South will take great care with your belongings.

Water damage affects not only the structure of your house but also your belongings.  SERVPRO of Plainfield / Naperville South understands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

Contents Restoration

SERVPRO of Plainfield / Naperville South specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced.  We pretest your contents to determine what items can be restored back to their condition before the water damage.  We utilize several methods of cleaning your contents, including the following:

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can’t withstand wet cleaning.
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
• Abrasive Cleaning - Involves agitation of the surface being cleaned. 
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO of Plainfield / Naperville South can conduct an organized, efficient move-out of the affected area.  A move-out will provide several benefits, including the following:

• A quicker remodeling process
• Protecting items from potential damage
• Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs.  The services offered upon move-in may depend on your insurance coverage. 

If you experience water damage to your home, please contact SERVPRO of Plainfield / Naperville South at (630) 369-9710.

SERVPRO can help keep your Business Clean.

1/30/2020 (Permalink)

SERVPRO of Plainfield / Naperville South offers several Commercial Cleaning Services.

Whether you need cleaning for a commercial office or require industrial cleaning services, SERVPRO of Plainfield / Naperville South can help.  It is hard to notice all of the common wear and tear that gradually soils your office or warehouse.  When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, give us a call.  Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO to make your workspace or warehouse look its very best.

SERVPRO of Plainfield / Naperville South will get the job done right and get it done quickly, we have the training, experience, and equipment to handle the situation.  We offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants.  We have the specialized training and products to get your property back to business. 

If you are in need of Commercial Cleaning for your business, please call SERVPRO of Plainfield / Naperville South at (630) 369-9710.

Biohazard Cleanup

1/30/2020 (Permalink)

SERVPRO of Plainfield / Naperville South can safely handle your Biohazard Cleanup.

Exposure to biological and chemical contaminants can pose serious health consequences.  A failure to properly remove such substances can contribute to unhealthy and dangerous environments.  SERVPRO of Plainfield / Naperville South is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional.  Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste/remains
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup
• Sewage backups
• Crime scene residues

If you need help with Biohazard Cleanup, please contact SERVPRO of Plainfield / Naperville South at (630) 369-9710.

24 Hour Emergency Water Damage Service

1/29/2020 (Permalink)

If you experience Water Damage please call SERVPRO of Plainfield / Naperville South to help!

SERVPRO of Plainfield / Naperville South is available 24 hours a day for water emergencies, large or small.  When you are dealing with water damage, immediate action is crucial.  A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 630-369-9710

We understand that when you call us, you may be feeling confused, stressed, and vulnerable.  You need an expert to guide you through this crisis.  SERVPRO of Plainfield / Naperville South has the specific water damage training and experience to help you through this tough time.

What to Expect

When you call, we will ask several questions regarding your water damage emergency.  These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

If you experience Water Damage – Call SERVPRO of Plainfield / Naperville South to Help!

Faster to your Plainfield Water Damage

1/29/2020 (Permalink)

Call SERVPRO of Plainfield / Naperville South if you experience Water Damage. We are here to help!

Flooding and water emergencies don’t wait for regular business hours and neither do we.  SERVPRO of Plainfield / Naperville South provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive.  Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Plainfield / Naperville South arrives quickly and starts the water extraction process almost immediately.  This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (630) 369-9710

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

If you experience water damage – Call SERVPRO of Plainfield / Naperville South at (630) 369-9710.

Fire Damage - Call SERVPRO

1/28/2020 (Permalink)

If you experience Fire Damage, please call SERVPRO of Plainfield / Naperville South to help!

After any fire damage situation, your primary focus should be safety first:

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

What to do After a Fire:

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

What Not to do After a Fire:

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
• Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

If you experience any Fire Damage at your home or business, please call SERVPRO of Plainfield / Naperville South at (630) 369-9710.

SERVPRO - Large Loss Response Team

1/28/2020 (Permalink)

SERVPRO offers Large Loss Response Teams to handle large commercial disasters.

SERVPRO of Plainfield / Naperville South is a Large Loss Response Team (LLRT) which means we can handle your commercial loss.  No job is too large for us to handle.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified to handle any-size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.  At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. 

COMMERCIAL LARGE LOSS DIVISION CLIENTS INCLUDE:

• Property Management
• Hospitality Facilities
• Healthcare Facilities
• Food Service Facilities
• Education Facilities
• Retail Facilities

If there is anything too large for your own maintenance crew to handle in your commercial building, do not hesitate to give SERVPRO of Plainfield / Naperville South a call at (630) 369-9710.

What to do if you find Mold

1/23/2020 (Permalink)

If you find Mold, contact SERVPRO of Plainfield / Naperville South.

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line.  Mold can cause significant damage to your property.  SERVPRO of Plainfield / Naperville South has the training, protective gear, and specialized equipment necessary to handle your mold problem.

If you have a mold problem in your home or business, consider the following facts:

• Significant mold growth can occur in 48-72 hours.
• Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
• A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Plainfield / Naperville South for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

Mold Remediation Services

If you suspect that your home or business has a mold problem, contact SERVPRO of Plainfield / Naperville South at (630) 369-9710.

Fire Safety - Hoarding

1/23/2020 (Permalink)

Hoarding can cause hazards for Firefighters. SERVPRO of Plainfield / Naperville South can help you.

According to the National Fire Protection Association (NFPA), many fire departments are experiencing serious fires, injuries, and deaths as the result of compulsive hoarding behavior.

What is hoarding?
Hoarding is defined as collecting or keeping large amounts of various items in the home due to strong urges to save them or distress experienced when discarding them.  Many rooms in the home are so filled with possessions that residents can no longer use the rooms as designed.  The home is so overloaded with things that everyday living is compromised.

Why do people become hoarders?
Hoarding is a mental disorder that can be genetic in nature, triggered by traumatic events, or a symptom of another disorder, such as depression, obsessive compulsive disorder, or dementia.  Studies have found that hoarding usually begins in early adolescence and gets worse as a person gets older.  

Why is hoarding an issue for the fire service?

• Hoarding can be a fire hazard.  Many occupants die in fires in these homes.  Often, blocked exits prevent escape from the home.  In addition, many people who are hoarding are injured when they trip over things or when materials fall on them.
• Responding firefighters can be put at risk due to obstructed exits, falling objects, and excessive fire loading that can lead to collapse.  Hoarding makes fighting fires and searching for occupants far more difficult.

SERVPRO of Plainfield / Naperville South has experience with cleaning hoarding homes.  If a family member is struggling and you need assistance, please call our office at (630) 369-9710. 

Commercial Services

1/21/2020 (Permalink)

SERVPRO of Plainfield / Naperville South can help with all of your Commercial Services.

Commercial cleaning and restoration present unique challenges.  You need a company that provides excellent results while minimizing the disruption to your business.  When the need arises for professional cleaning or emergency restoration services, SERVPRO of Plainfield / Naperville South has the training and expertise to help make it “Like it never even happened.”  We handle all types of commercial industries:

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

When it comes to commercial restoration services, SERVPRO is a leader in the industry.  Available 24 hours a day and seven days a week, SERVPRO of Plainfield / Naperville South responds quickly to your commercial fire, water, and mold damage emergencies.  No commercial project is too big!

Need Commercial Services? Call Us Today 630-369-9710 

Winter Safety Tips - Stay Warm!

1/21/2020 (Permalink)

Winter in Chicagoland can be harsh. Be sure to stay warm this winter.

The winter weather has arrived in the Chicagoland area and according to the National Fire Protection Association (NFPA), half of home heating equipment fires are reported during the months of December, January, and February.  Please follow these tips from NFPA to stay warm and safe this winter:

• Keep anything that can burn at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or portable space heater.
• Have a three-foot “kid-free zone” around open fires and space heaters.
• Never use your oven to heat your home.
• Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer’s instructions.
• Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
• Remember to turn portable heaters off when leaving the room or going to bed.
• Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
• Make sure the fireplace has a sturdy screen to stop sparks from flying into the room.
• Test smoke alarms at least once a month.

Source:  National Fire Protection Association (NFPA)

If you do experience fire damage in your home or business, please contact SERVPRO of Plainfield / Naperville South at (630) 369-9710.

Keep your pipes from Freezing

1/17/2020 (Permalink)

Keep your pipes from freezing.

As the cold weather descends upon the Chicagoland area, it is important to take the necessary steps to prepare for frozen pipes. 

Here are some tips from the American Red Cross to help Prevent your pipes from freezing:

• Keep garage doors closed if there are water supply lines in the garage.
• Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
• When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
• Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
• If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

If you experience water damage from a frozen pipe, please call SERVPRO of Plainfield / Naperville South at (630) 369-9710 to help.  We are available 24/7. 

Faster to any size Disaster

1/17/2020 (Permalink)

SERVPRO of Plainfield / Naperville South can help with all of your restoration needs.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Plainfield / Naperville South provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

In many cleaning and restoration situations, immediate action is needed.  An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Plainfield / Naperville South arrives quickly and starts the water extraction process almost immediately.

Our highly trained technicians will carefully monitor and document the drying process to ensure your property is back to normal. 

If you experience water or flood damage to your home or business, please call SERVPRO of Plainfield / Naperville South today at (630) 369-9710.

Smoke Alarms - Fire Safety

1/16/2020 (Permalink)

Make sure you have working smoke alarms in your home.

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).  In homes, smoke alarms should be in every bedroom, outside each sleeping area, and on every level, including the basement.  Extra smoke alarms may be needed in large homes.

Test smoke alarms monthly using the test button.  Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years.  Other alarms need batteries replaced every year and the unit replaced every ten years.  If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately.  Never disable or remove the battery from an alarm.

Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries according to the National Fire Protection Association (NFPA).  If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department or an electrician.  Be sure your home has a fire emergency plan in place and conduct regular fire drills with your family.  

For more information on Emergency Preparedness, contact SERVPRO of Plainfield / Naperville South. 

Source: Residential Newsline, Volume 17, Issue 2.

Preparing for a Flood

1/16/2020 (Permalink)

Follow these tips to be prepared for a flood.

Flooding can happen fast in many environments.  The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding.

• Water—3+ day supply; one gallon per person per day
• Food—3+ day supply of nonperishable, easy-to-prepare food
• Flashlight
• Battery-powered or hand-crank radio
• Extra batteries
• First Aid kit
• Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
• Multi-purpose tool
• Sanitation/personal hygiene items
• Cell phone with chargers
• Family and emergency contact information
• Extra cash
• Emergency blanket
• Baby supplies (bottles, formula, baby food, diapers)
• Pet supplies (collar, leash, ID, food, carrier, bowl)
• Tools/supplies for securing your home
• Extra set of car keys and house keys
• Extra clothing, hat and sturdy shoes
• Rain gear
• Insect repellent and sunscreen
• Camera for photos of damage

If you have any additional questions about flooding or water damage to your property, please contact SERVPRO of Plainfield / Naperville South at (630) 369-9710.

Get Ready and be Prepared for Winter Weather.

1/2/2020 (Permalink)

Winter Weather is here! Follow these tips to stay safe.

Winter weather has arrived in the Chicagoland area and SERVPRO of Plainfield / Naperville South wants to make sure you are prepared in the event of a snowstorm.  Here are some tips form the American Red Cross to help keep you safe and get you ready for traveling in the cold weather:

• Talk with your family about what to do if a winter storm watch or warning is issued.
• Have your vehicle winterized before the winter storm season to decrease your chance of being stranded in cold weather.
• Have a mechanic check your battery, antifreeze, wipers and windshield fluid, ignition system, thermostat, lights, flashing hazard lights, exhaust system, heater, brakes, defroster and oil.
• Keep in your vehicle: a windshield scraper, small broom, matches in a waterproof container, an emergency supply kit, including warm clothing.
• Keep your gas tank full so you can leave right away in an emergency.
• Have a cell phone with you and make sure the battery is charged.
• Pack a warm coat, gloves and a hat.

The Team at SERVPRO of Plainfield / Naperville South wants you to arrive safely at your destination!

Be Prepared for a Power Outage.

1/2/2020 (Permalink)

Don't let a power outage leave you in the dark. Be prepared now.

Power Outages can disrupt your routine and sometimes they can result in damage to your home or business.  According to Ready.gov here are some steps to help you prepare now if a power outage does occur:

• Take an inventory of the items you need that rely on electricity.
• Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
• Plan for batteries and other alternatives to meet your needs when the power goes out.
• Sign up for local alerts and warning systems. Monitor weather reports.
• Install carbon monoxide detectors with battery backup in central locations on every level of your home.
• Determine whether your home phone will work in a power outage and how long battery backup will last.
• Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
• Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
• Keep mobile phones and other electric equipment charged and gas tanks full.

If you experience storm damage to your property, please call SERVPRO of Plainfield / Naperville South at (630) 369-9710. 

New Year - New Plan: Be Ready with an ERP from SERVPRO.

12/31/2019 (Permalink)

Make sure your business is prepared with a SERVPRO Emergency Ready Profile.

With the New Year approaching it is always a good time to make sure that your company is prepared for a disaster.

In the event of an emergency, the SERVPRO Emergency Ready Profile (ERP) can help minimize business interruption by having an immediate plan of action in place for your facility.  The ERP is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-off Valve Locations and Priority Area.  Our representatives will work with you to set up the plan.

Knowing what to do and who to call in advance and having a plan in place may help minimize the amount of time your business is inactive and gets you back in the building following a disaster.  The ERP is available online using your computer or a tablet.  You can download SERVPRO's free Ready Plan app to access this information anytime.  The SERVPRO Emergency Ready Profile (ERP) will help ensure you and your businesses are "Ready for whatever happens."
 

SERVPRO of Plainfield / Naperville South offers complimentary Emergency Ready Profiles for your businesses and commercial properties.  Please contact us today at (630) 369-9710 to get your profile started.

Choose SERVPRO of Plainfield / Naperville South to be your Restoration Company.

12/31/2019 (Permalink)

SERVPRO of Plainfield / Naperville South can help with all of your restoration needs.

SERVPRO of Plainfield / Naperville South is your local restoration company with a national collection of resources.  We provide both 24/7 Emergency Service as well as scheduled appointments and projects.  We pride ourselves in being service providers for not only Plainfield and Naperville South, but the following towns and areas as well:

• Shorewood
• Bolingbrook
• Aurora

SERVPRO of Plainfield / Naperville South is always Here to Help make your disasters and cleanup needs “Like it never even happened.”  We service both residential and commercial properties.  We are also the Preferred Vendor for many national and local insurance companies.  We are Faster to any Size Disaster with advanced technology and highly trained technicians available at any hour. No job is too big or too small for SERVPRO of Plainfield / Naperville South.  Give us a call today at (630) 369-9710.

Why SERVPRO of Plainfield/Naperville South? Ready to Help 24/7

1/30/2019 (Permalink)

When pipes freeze or burst, the water damage that happens can be quickly addressed by SERVPRO of Plainfield/Naperville South.

SERVPRO of Plainfield/Naperville South is Ready to Help in the Cold Weather

Arctic temperatures and other extreme weather does occur in Illinois during winter.  When it happens, especially cold temperatures, property is at risk to all manner of damage.  Frozen pipes, pipe breaks, water leaking, loss of heating or water, and more.  Any of these forms of damage can be addressed by SERVPRO.

One of the most common types of property damage is water related that happens during extreme cold temperatures. Exterior pipes can freeze, water lines can burst from freezing, and water may leak out of clogged lines.  When these cold weather events happen in the dead of winter SERVPRO of Plainfield/Naperville South prepares our staff for a rise in calls, as well as calls at all hours. 

When pipes freeze or burst and you need a professional response quickly, call SERVPRO of Plainfield/Naperville South at 630-384-1040.

Property Repairs to your Business by SERVPRO of Plainfield / Naperville South

10/24/2018 (Permalink)

If your business has been impacted by water or fire damage, call SERVPRO of Plainfield / Naperville South.

Re-Open Your Business Faster with Repairs from SERVPRO

After water, fire, or other damage impacts your business, get things back to normal quickly with restoration service by SERVPRO.  Capable of 24/7 emergency mitigation, as well as commercial cleaning and reconstruction, we can help get you and your business back to normal quickly. With a trained and experienced staff, we have the capabilities, equipment, and first-hand knowledge of how to help businesses recover from property damage.

Experienced Commercial Restoration Services in Plainfield / Naperville South

Our restoration staff has been responding to commercial and business property damage throughout Plainfield and Naperville South for years.  Whether it is a retail property, large office building, or a manufacturing facility, our staff can respond with the proper restoration equipment needed to help overcome damage.

Call SERVPRO of Plainfield / Naperville South to Restore your Business

If your business suffers property damage, call (630) 384-1040 for assistance with:

• Fire and smoke damage
• Water or flood damage
• Mold removal and cleaning
• Biological cleaning
• Emergency Board-Up and Service

Property Damage Repairs by SERVPRO of Plainfield / Naperville South

10/24/2018 (Permalink)

When water or fire damages your home or office, call SERVPRO of Plainfield / Naperville South for complete remediation and reconstruction services.

Repairing Property Damage at your Home or Office

When your home or office suffers any form of damage you want a professional, respectable company to respond and help you recover from the damage.  SERVPRO of Plainfield / Naperville South has the experience in responding to water and fire damage and many forms of property damage.  Staffed with a team of trained professionals, operating within industry guidelines, and using all of the latest state-of-the-art equipment, any form of damage to your property will be handled by our team.

Call SERVPRO of Plainfield / Naperville South for Service

When a tree falls on your roof, water flows into your home, fire damages your property and soot fills your home, we are ready to help.

• Fire and smoke damage
• Water or flood damage
• Mold removal and cleaning
• Biological clean-up
• Smoke Odor Deodorization
• Board Up & Emergency Services

For emergency or scheduled property damage restoration, call SERVPRO of Plainfield / Naperville South at 630-384-1040.

When water damages your home, we have the restoration equipment to help

10/24/2018 (Permalink)

SERVPRO of Plainfield / Naperville South has drying equipment and the restoration experience to help recover from water damage

When water damages your home it can affect walls, furniture and most definitely the flooring.  In some cases, the flooring has to be fully removed but not always.  Using a combination of equipment and experience, SERVPRO may be able to save floors using various techniques and equipment.  In some instances we don’t have to pull out wood floors and turn your home into a construction zone.  If possible, we’ll use equipment to dry out floors in a matter of days, saving the original flooring, and saving you the experience of a remodel in your home. 

Drying Equipment and Expertise to overcome Water Damage

Depending on the situation, your local SERVPRO of Plainfield / Naperville South may have the equipment perfectly suited to provide a quick recovery from a water overflow, flood or other form of water damage.  Many types of equipment are stored in our warehouse to provide drying, cleaning and recovery, all meant to help recover quickly and return your home back to normal.

If you experience some form of water damage, call SERVPRO of Plainfield / Naperville South for an estimate for restoration and a determination of which drying equipment we can use to help you recover.

For emergency, 24/7 service, call us at (630) 384-1040

Flooding from a Storm: SERVPRO of Plainfield / Naperville South can Repair the Damage

6/27/2018 (Permalink)

Flooding from Storm Damage can be repaired by SERVPRO of Plainfield / Naperville South

Summer rain quickly turned into a storm.  Before long, a golf course was flooded and water rushed into the clubhouse. Water stood two feet high throughout the lower level, which houses employee dormitories, a member lounge, elevator shafts, and the country club wine cellar. Help was needed.

After the storm, SERVPRO of Plainfield / Naperville South was called and went to work. The water was pumped out and unsalvageable items were removed. Mitigation teams cut the wet drywall and began drying the facility. After the property was dried, the rebuild began, with construction teams restoring the property to its original state. New drywall, flooring, and trim was installed. Soon enough, the club was back to normal and the course resumed operations.

If your home or business experiences storm damage that results in flooding, water damage, or other property damage, SERVPRO of Plainfield / Naperville South can help.

Commercial Property Restoration by SERVPRO of Plainfield / Naperville South

6/25/2018 (Permalink)

SERVPRO of Plainfield / Naperville South responds to Commercial Property Damage

Commercial Property Damage

Property damage can happen anywhere.  Fires, floods, storm damage, or other types of damage can impact homes, as well as businesses and commercial property.  SERVPRO of Plainfield / Naperville South regularly responds to water and fire damage in large, commercial buildings and businesses of all sizes.  If a commercial building or business experiences any form of damage to their operation, it is imperative to get the situation under control and up and running as quickly as possible. Each day not open or operating means that people can’t work, with business interruption having a profound impact on the local economy and beyond.  These are the situations when SERVPRO can help and restore damage quickly.

Responding to Fire, Flood, and other Damage

SERVPRO of Plainfield / Naperville South responds to storm, fire, flood or other types of property damage and helps get your commercial building and/or business back up and running as quickly as possible. 

SERVPRO of Plainfield / Naperville South has experience working on commercial projects, such as:

• Hospitals
• Schools and Universities
• Medical and Assisted Living Facilities
• Manufacturing Operations and Food Plants
• Commercial Office Buildings

Damage from heavy rain or high winds: SERVPRO of Plainfield / Naperville South will respond to all storm damage

6/21/2018 (Permalink)

Property Damage from a Storm

Some storms can deliver more than thunder and lightning. Summertime storms can bring powerful winds, heavy rains and severe damage to property. If your property is damaged from a storm, SERVPRO can help.  As 24-hour emergency restoration company that lives in the same area as you, we know when these storms happen and are prepared to respond.

Storm Damage at your Home or Business

Summer storms usually involve water damage, water in the basement, or rain entering a building through a damaged roof or window.  Aside from making sure everyone is safe (including pets), the next step is to stop any further damage from happening.  SERVPRO will provide temporary closures to any open areas before beginning remediation and restoration.  What does that mean?  We will remove any standing water and/or debris and start drying the property.  If there was damage to a roof, walls, windows or other parts of a structure, we can repair all damaged areas, from roofs to windows and carpet.  

Commercial to Residential Restoration After a Storm

As part of the national Disaster Recovery Team, SERVPRO of Plainfield / Naperville South is fully prepared to respond in force to any size disaster, bringing all the people and equipment necessary, including our disaster trailer.  If the damage affected a portion of a living room, we will respond there as well.

If you have a water problem or wind has damaged your home or office, call SERVPRO.

Mold in the House: SERVPRO of Plainfield / Naperville South provides mold remediation for your home or office

6/19/2018 (Permalink)

When mold is discovered, SERVPRO of Plainfield / Naperville South will provide an assessment, containment and expert mold remediation

Discovering mold in your home or office can be alarming.  If mold is discovered, you can contact SERVPRO for an assessment before taking any action.  First things first, do not attempt to clean, scrub or disturb mold, as the spores will easily distribute into the air.  If you have fans or an open window nearby blowing in the area, turn it off or eliminate any breezes.  Mold spreads easily and by scrubbing it or allowing wind to reach the affected area, the spores will simply move to another area.

Removing Mold from the House or Office

Calling a mold remediation expert like SERVPRO will allow for a number of actions to take place. The first thing we do is find the source of the mold.  There may be a leak, a water or moisture source that contributed to the mold growth.  Our trained mold technicians will find the source, eliminate further damage, assess the situation, contain the existing problem and remove the mold.  Also, we will professionally clean the affected areas and contents, as well as provide air filtration and provide any restoration, if needed.

What to do with Mold

If you find mold in the house or office, again, here are a few tips on what to do (and what not to do):

• Do not touch or scrub mold
• Turn off any fans or blowing air (HVAC)
• Do not spray any bleach or chemicals on the mold
• Do not try to dry the area or use any heaters (you will spread spores)
• Call SERVPRO of Plainfield / Naperville South

After a Fire: Cleaning up after smoke and fire damage in the Plainfield/Naperville South area

6/11/2018 (Permalink)

Damaged by a fire, this smoke and soot covered wall was cleaned by the SERVPRO of Plainfield/Naperville South team.

When a fire erupted in a residential apartment building in the Plainfield area of Illinois, the local fire department responded immediately, extinguishing the fire. The fire and smoke damage displaced many families, and created a massive clean-up effort for SERVPRO. 

Fire, Smoke and Soot Damage

The fire burned inside 2 units of a large apartment building, creating heavy structural damage. All told, residents from a total of 12 units were impacted and suddenly without a home. The fire and smoke damage was present throughout nearly all of the units adjacent to where the fire took place. There was also water inside several apartments from the fire department’s response, coupled with smoke smell and soot covering the walkways and stairwells, making the entire building uninhabitable for residents. After this fire took place, SERVPRO was called to assist in the immediate cleanup and mitigation from the fire damaged structure. 

Cleaning Smoke and Soot Damage

The fire created structural damage in two units, but heavy smoke damage and soot covered walls, furniture and personal belongings in many of the adjoining units. Outside of the living areas, the signs of fire were found throughout the building.  Smoke and soot damage covered brick walls up and down staircases.  As part of the cleanup, SERVPRO was called in to clean the charred walls and restore the appearance of the building.  Using a combination of commercial cleaning materials and steam cleaning, SERVPRO crews performed a thorough cleaning of all the damaged segments of the brick walls, removing all traces of the smoke and soot damage, making the brick and the fire damage “Like it never even happened.”

Plainfield and Naperville South Residents: We Specialize in Flooded Basement Cleanup and Restoration!

8/16/2017 (Permalink)

Photo Caption: This DuPage County home’s basement was damaged by a water leak.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Plainfield/Naperville South basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - (630) 369-9710

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Plainfield/Naperville South and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (630) 369-9710

When Storms or Floods hit DuPage County, SERVPRO is ready!

8/16/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage. This customer had hail damage to siding and windows.

SERVPRO of Plainfield/Naperville South specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Plainfield and Naperville South, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (630) 369-9710

IICRC Certified Firm

8/16/2017 (Permalink)

We are an IICRC Certified Firm

SERVPRO of Plainfield/Naperville South is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Plainfield/Naperville South

SERVPRO of Plainfield/Naperville South specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Certifications

• OCT - Odor Control Technician
• ECTP - Employee Certification Training Program
• CMT - Commercial Carpet Maintenance Technician
• CDS - Commercial Drying Specialist
• AMRT - Applied Microbial Remediation Technician
• IICRC Certified Firm
• WRT - Water Damage Restoration Technician
• SRT - Fire & Smoke Damage Restoration Technician
• OSHA - 10-hour General and/or Construction Industry Training Program
• CCT - Carpet Cleaning Technician
• RRRP - Lead-Based Paint Activities and Renovation
• HST - Health and safety Technician
• OSHA - 30-hour General and/or Construction Industry Training Program
• ASD - Applied Structural Drying Technician

Plainfield and Naperville South Residents:  Follow These Mold Safety Tips If You Suspect Mold

8/16/2017 (Permalink)

Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Plainfield/Naperville South for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Plainfield/Naperville South specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (630) 369-9710